When introducing AirPods, Apple entered the territory of true wireless earphones. That means that when you’re AirPods reach zero charge, you won’t be able to connect them to your phone using cables. In order to continue using them, you’ll have to recharge them first.
This doesn’t come as a big nuisance, since they have plenty of battery life in them when at 100%. Also, when you consider that the charging case allows you to recharge them on the go, true wireless ear buds such as AirPods are actually pretty nifty to use.
Unfortunately, sometimes you might experience charging issues with your AirPods, which may stem from a couple of different reasons.
Checking the Charging Equipment
To properly charge your AirPods as well as the accompanying charging case, make sure you’re using the right cable and the wall charger.
Using Apple’s Equipment
The first step is to remove any unknown variables such as extension cords and faulty power outlets. To do so, plug your Apple wall charger directly into a wall outlet for which you’re certain is working ok. Now plug the Lighting-to-USB charging cable to the wall charger and connect it to the AirPods charging case. Wait for 15-20 minutes to see if the AirPods have charged a bit.
The next thing you can try is to see if your wall cable and the wall charger can charge your iPhone, for example. If not, then it’s pretty certain you’ll need to get either a new cable or a wall charger. Or maybe even both.
If you have a third-party charger, you can try using that one to charge your AirPods. If it does, then you can be absolutely positive that your Apple charger isn’t working. In most cases, third-party chargers are able to charge your AirPods, but of course there are no guarantees this will actually work.
Using Third-Party Equipment
If you’re using third-party cables and chargers, they might not be delivering enough power to your AirPods case. This will cause the case to have little or no charge in it. If that happens, it’s probable that your AirPods won’t be able to charge as well.
To troubleshoot this issue, the best way is to try charging the case using the original cable and the wall charger from Apple. If you don’t have one, ask someone to give you theirs to check if that’s the problem.
When you’re certain your charging equipment is working properly, the next step is to try cleaning your AirPods and the charging case, as described in the following section.
Cleaning the AirPods and the Charging Case
Over time, dust and wax can accumulate on your AirPods, preventing them from establishing a good connection with the charger. Of course, this also applies to the charging case as well, as dust can collect inside at the bottom. To eliminate this problem, follow the steps below:
- Clean the top of your AirPods with a fine microfiber cloth.
- Clean the lower bottom that connects to the charger. It’s best to use dry q-tips for this, so you can reach the AirPods’ connection points. If there’s fine dust in there which you can’t get off with a q-tip, try cleaning it with a soft toothbrush.
- Clean the inside bottom of your charging case. As with AirPods themselves, a lot of dust can find its way there. Use q-tips for this as well.
Once you’ve done this, place your AirPods into the charging case and connect the case to the wall charger. If this didn’t solve the problem, it might be that your AirPods bumped into a software issue, so you should restart them.
Restarting Your AirPods
If none of the previous suggestions helped, all that’s left is to restart your AirPods.
- Place your AirPods into their charging case.
- Keep the case lid open.
- At the back of the case, press the light grey setup button and hold it for 15 seconds. You’ll notice that the status light will flash in amber color for a few times. After this, the light should turn back to white.
- Now place the case next to your iPhone. The two devices should establish the connection almost immediately, with a notification popping up on your iPhone’s screen.
Hopefully, this should help you finally get your AirPods to start charging again.
AirPods Charged and Ready to Go
After checking your charging equipment, cleaning both the AirPods and the charging case, and restarting them, in most cases this will be enough to let you charge them again. If none of the above helped to solve this, then it’s best to contact Apple’s customer support to see if there’s another solution to this.
Have you managed to charge your AirPods? Have you figured out what was the reason why they didn’t charge? Please share your thoughts in the comments section below.