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Amazon Fire tablet Not Charging? Here’s How To Fix It

Posted by Jamie on September 15, 2018

The Amazon Fire is a terrific little tablet, available for an extremely reasonable price and with great Kindle integration. Unfortunately, many models of the Kindle Fire have had persistent problems when charging. Tablets that won’t charge are truly aggravating; the Fire, like all tablets, depends on battery power to run and if the battery won’t charge then you won’t be getting a lot of use out of your device. Fortunately, there are several troubleshooting approaches you can take to figuring out the source of your charging problems, and in this brief tutorial I’m going to show you how to do it.

When a tablet won’t charge, there are basically four possible sources of the problem. First, there can be a configuration/software problem. Second, there can be a problem with the battery itself. Third, problems with the charger. Last but in the case of the Fire far from least, there might be a problem with the charging port on the tablet. We’ll look at each of these possibilities in turn.

Fix Fire tablet not charging

If your Fire won’t charge for some reason, there are some logical troubleshooting steps we can take to find out the cause and then do something about it. We’ll start with the easiest things to check (and fix) and then move up from there.

Test the outlet

Make sure you have power in the outlet you’re trying to charge from. Seems rather obvious, but sometimes it’s the obvious things that get us.

Test the charger

If the charger (the little square that plugs into the wall) isn’t working, it’s super easy to figure out the problem. Instead of using the charger, use the cable to connect to a computer or other USB power source and see if your Fire will charge from that. If it will, then the problem was the charger. Get a new one.

Test the cable

The charger is only half of the hardware equation – there’s also a USB cable that connects the charger to your Fire. Above, we tested the charger. Next we need to test the USB cable itself. Fortunately all micro-USB cables are basically the same, so borrow another one from a different device (your smartphone, most likely) or from a friend, and see if swapping out cables will get your Fire to charge. If it does, then you know the problem was your cable – replace it.

Test the charging port

Many models of the Fire are notorious for having a weak charging port. Prolonged connection and reconnection can cause the circuitry inside the Fire where the port connects to the battery cable inside to become loose or detach completely. This is particularly a problem for those of us who use our Fires while they’re charging; the charging port was apparently not designed for the stress of having the cable yanked around because someone was holding the tablet while charging it. When you connect the charging cable, make sure the cable is seated securely. If it seems secure, try to gently move the cable while in the socket. If it moves around, it may be loose.

Lay the Fire down flat and insert the charger. This can cause the wires inside to connect again and allow the device to charge. While not ideal, it keeps it working for now, and if this works where other charging attempts have failed, then you know the problem is with the port itself. While not for the faint hearted, this guide shows you how to check the connections within the Fire. I would suggest only trying this if your Fire is out of warranty and you are confident in what you are doing. Otherwise, you’ll either have to baby the connection when you charge it, or replace the whole unit.

Reset the Fire

If all your hardware seems to be in order, you may have a software issue. A full reset will wipe the slate clean and hopefully allow it to charge.

  1. Hold down the power button for 20 seconds to make sure the Fire is powered off.
  2. Turn the Fire on with the power button.

All you’re doing here is forcing the Fire to turn off and then turning it on again. This will force close any apps that may be getting in the way of charging and reset voltage within the device.

Factory reset the Fire

The factory reset should only really be performed if all of the previous methods have failed. It will wipe everything you have loaded onto your tablet and return it to its default configuration. There is no guarantee that it will fix the not charging issue either but it has apparently worked for some users.

  1. Save all your data if you can get your Fire working.
  2. Swipe down on the home screen to access the menu.
  3. Select Settings and Device Options.
  4. Select Reset to Factory Defaults.
  5. Select Reset to confirm factory reset.

As mentioned, this will wipe your device clean and delete everything. Once complete, you should force a reload of the system software to make sure you are running the latest version.

  1. Press the volume up button and power button for 40 seconds.
  2. Release the power button but continue holding volume up until you see ‘Installing the latest software’ on the screen.
  3. Allow the update to install and reboot your Fire.

He’s still dead, Jim

If you’ve tried all these steps – swapping out outlet, charger, and cable, checking the port and the internal connections, and doing a complete reset of your tablet…then unfortunately the news is very bad. Your battery is likely the source of the problem. Although Amazon does not encourage it, it is in fact possible to replace the battery on your Fire. However, replacement batteries cost nearly as much as a new Kindle Fire in the first place, so you probably should just consider getting a new one.

If your Amazon Fire tablet is not charging, these methods have been known to work for many. Do you know of any other ways to get the Fire charging normally? Tell us about them below if you do!

6 thoughts on “Amazon Fire tablet Not Charging? Here’s How To Fix It”

Christie Morger says:
I have resorted to MacGyver techniques. I wrap a thick rubber band around the cord, just above the connect doo I have resorted to McGiver techniques. I wrap a sick rubber band around the cord, just above the connector, And then wrap it around the opposite corner of the tablet when I plug it in. It kind of looks like a ribbon that would go around a Christmas present. It keeps the connector pressed up against the inside encasement- And holds the cord in place to continue charging. It is certainly not pretty – but it works!
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Kate K says:
I recently had the dreaded black screen of death. I know many of us have been there! I took the back off of my kindle, disconnected the battery and then reconnected it. When I plug the charging cord in, it shows the lightening symbol as if my tablet is charging, but if I watch it for a few minutes, it loses a percent of the battery. What can cause the tablet to show the charging symbol but not actually be charging? I’ve tried multiple different cords, so I know it’s not the cords or the USB port base. Help please!
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Michelle Howard says:
What if your tablet is already dead and charge port is loose?
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Mitzi says:
My husband was using my old Kindle as a coaster on his desk by a window. After sitting in the sun, it leapt onto the floor and now recharges. Kinda scary.
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MONICA STAMPFEL says:
Factory reset can’t be performed if battery is under 30%
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judy says:
I did everything you suggested and nothing but the suggestion that there is a loose connection made me wonder about the power button. It has always been tricky,sometimes worked sometimes numerous pushes to power on. I pressed the power button with the tablet flat slowly 7 times and it popped on with 84% charge? Not a nerd 78 year old lady who uses it for kindle books. Thank you beyond extreme gratitude.
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