How To Cancel Your Match.com Membership

If you’ve found your match, decided to move to a new platform, or simply want to move on from online dating, you might be ready to cancel your Match.com membership.

Doing so is, fortunately, pretty easy to do. You just need to follow a few steps to cancel your membership so that you can stop being charged and be done with the site altogether.

Read on to learn how to cancel your Match.com membership on a variety of different platforms.

The Match.com Catch

If you sign up for one of the discounted subscriptions, Match.com charges a fixed payment. It also enrolls you automatically into auto-pay. They do tell you this, but it is buried in the small print that nobody reads.

What they won’t tell you is that you have to manually cancel your subscription 48 hours before the next billing date, or you will continue to be charged.

So if you’ve decided that you want to cancel your membership, you’ll want to do it at least two days before your billing cycle begins so that you won’t get charged for an additional period.

How to Cancel your Match.com Membership

You can cancel your membership from the Match.com website, via iOS, on your Android phone, or by contacting Match.com directly.

Cancel Your Membership on Desktop

First, let’s take a look at how to cancel your subscription on desktop.

On the desktop site:

  1. Log on to the Match.com website.
  2. Select your account and select the gear icon for Settings.
  3. Select Manage/cancel membership.
  4. Follow the steps to cancel your subscription.

You should see a message that says, “The automatic renewal of your subscription has now been canceled.” You should also receive a confirmation email. You will still have access to the site until your subscription period is over. Then you will have to subscribe again if you want to regain access.

Cancel Your Membership from a Mobile Device

If you signed up for your subscription using iTunes or the Google Play Store, then you will need to cancel your membership in the same way.

On an Apple device:

  1. Open Settings and tap iTunes & App Store on your device.
  2. Enter your Apple ID and password or Touch ID.
  3. Select Manage within Subscriptions.
  4. Select Match.com as the subscription.
  5. Select Cancel Subscription at the bottom of the screen and confirm.

On an Android device:

  1. Open the Google Play Store on your device.
  2. Select Account from the menu, then Subscriptions.
  3. Select Match.com from the list.
  4. Select Cancel and confirm.

Cancel by Contacting Customer Service

Lastly, if you’re unable to find the right options to cancel your membership on your desktop or mobile device, you can cancel your Match.com membership by contacting customer service directly.

You can contact Match.com directly using a web form on their site. Or call them at 800-326-5161 or write to them at Match.com, P.O. Box 25472, Dallas, Texas 75225.

Be sure to be clear that you want them to cancel your membership so that you are no longer charged. You may need to provide identifying information, so make sure you have your account and payment information on hand.

Deleting your Match.com Profile

Dating sites don’t like it when members cancel their subscriptions, and they like it even less when they delete their profile. That’s why they make it as difficult as possible to do either.

They’ve removed the option to delete your account from the website permanently. To permanently delete your account, you need to call them at 800-326-5161  and insist on a complete deletion.

The process is quite simple once you have told Match.com that you are really, really sure you want to delete your account.

Want more information about online dating? We’ve got a lot of resources and tutorials for you.

We’ve got an overview of the best dating apps for the iPhone.

Want to get a fresh start? See our guide to resetting your Tinder account.

24 thoughts on “How To Cancel Your Match.com Membership”

Avatar Juany gerchufsky says:
I want you to cancelled my subscription and return my money back on my card I ve been cancelled 15 days after a was charge with the first amount because you have to pay for everything so! I need you to cancelled and delete me from there ! I did talk to my bank to block you off ! Do not charge me anymore ! Okay ! That is a big SCAM! I don’t need this ! I never contacted nobody this page is so difficult to go in to there ! Everything is about money money ! Please again delete my account ! I did but still charging me !
Avatar tina fitzpatrick says:
cancel my match you have taken my money but I got no service want my money back
Avatar Luz soto says:
I want to cancel my membership
Avatar Luz soto says:
Cancel my membership please
Avatar Karen says:
I have canceled my subscription over a year ago and still keep getting messages. I don’t want to receive these anymore please read your cancellation requests and delete my account
Avatar Barbara penkala says:
Cancel my membership immediately.
Avatar Aysa says:
I want to cancel my membership please do so immediately and refund the charge you took out of my account this month immediately please if not refunded will report you as fraud
Avatar Linda wininger says:
I want to cancel my membership please do so immediately and refund the charge you took out of my account this month immediately I have sent you a notice of cancellation 3 prior times please if not refunded will report you as fraud
Avatar Kavon says:
I hate the membership question! I needed a 1 month membership, they charged me a six month period! This is fraud!
Avatar Stu says:
Exactly same has just happened to me did you get refunded
Avatar Katherine says:
I canceled my account and still getting charge. $50.81 a month and that’s to much.why is it so high. I wanna canceled my account.
Avatar Melissa says:
I signed up for one month and I’m getting charged
Avatar Varinder says:
I canceled match from last four but I have been charged from that time
Avatar donald says:
I want to cancel my match .com account
Avatar Jean Bolt says:
I have tried cancelling my profile and payment but money is still being taken out
Avatar Ginger Das says:
I did not have a good experience with your matches. I hid my profile months ago as that was what I was told to do. I have not used your service in a very long time. I did not agree to any type of automatic renewal. Please credit my discover account ASAP. Thank you. I am not using the sweetthing e-mail address anymore.
Avatar gloria says:
I am having the same problems with match I sign up on 10/05/2019 and cancel on 10/07/2019 and the still charge me 77.97 I think they are just to repoff people right now I am fighting with them becuse the don’t want to do the refund
Avatar Todd Walker says:
I want to cancel
Avatar rafael camacho says:
i got charged twice 4 my membership fees. Match.com wont refund me over charge, wont let me cancel my services. this is more of a pain in my ass.
Avatar John M Williams says:
I would like to go into their site and cancel but they have blocked me from even getting onto their site. I get a message that “match.com has refused to connect”
Avatar Marielou Dysanco says:
Helo I forgot the password of my email that is subscribe in match.com..
I want to ask for a refund because I can’t open my account already and the website is keep on charging me in my credit card..pls help me with my problems.
Avatar Mel says:
Thank You TechJunkie. I had unsubscribed but the extra step in actually deleting the profile was a bit hidden. Super helpful!

To all those commenting to Match.com with their issues, you need to reach out to Match.com directly. This is not Match.com… This is just a tech savvy site (think of it as your nerdy tech friend) just helping to explain the steps of the actual site. In this case, it’s helping explain how to unsubscribe/delete your account from Match.com. They are not affiliated with the site directly and cannot help you with your account on a personal level. Hope this helps! Good luck everyone.

Avatar Barbara Parks says:
I am going to go online and expose the disgusting emails I have received from a member. I have tried to quit by sending a request to match to cancel my membership. Since that point Match has extracted $159 from my checking account. I have notified my bank to cancel those funds. I want out of my membership
!!!!!!!
Avatar Angelar Xu says:
I want to cancel my profile and account I have tried and it keeps coming out of my account. Please stop and do not automatically extend my account with took my money on my account thanks
Avatar Jim Gregory says:
You are causing problems with a woman I have met over a week ago. She went to my sites with you and sent me a nasty note, saying I am still posting on there, Well since the last three days, I haven’t contacted anyone but her and another lady who is like a pen pal with me. Just friends. I am not spending money with you to send out Fake info. on me.
Avatar Karen Kaiser says:
I have tried to delete my profile and account on match with no avail.
Avatar Jade says:
It only gives you a 48 hour grace period to cancel? Is the only other option to cancel by just calling so it can be done immediately?
Avatar Lorraine Podrasky says:
I want to cancel my profile and account I have tried and it keeps coming out of my account. Please stop.i have not been on for a year.
Avatar zeke says:
delete your source of payment account .get a new account

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