How to Change the WiFi Network on Your Ring Doorbell

Ring Doorbell is a Wi-Fi doorbell that is actually more than a doorbell. Yes, it fills the shoes of your typical doorbell, but adds an impressive video intercom system that allows you to talk to your visitors, from your smartphone or tablet. And yes, you can do all of this from home, or from wherever, just as long as you’re connected to the internet.

Ring Doorbell Video devices are packed with useful features, the app is extremely user-friendly, and everything is easy-to-connect to Wi-Fi. Here’s how to change the Wi-Fi network on your Ring Doorbell.

The First Wi-Fi Connection

Your Ring Doorbell device’s first Wi-Fi experience actually won’t be connecting to your home network. When you start setting it up, it first enters the Setup Mode, prompting you to download the app onto your smart device to move on. Once you’ve downloaded the app and set up your account (this shouldn’t take too long, it requires only the most basic information), the app will connect to the nearby Ring Doorbell device.

Wait, how can it connect to via Wi-Fi without the device being connected to a network? Well, while in Setup Mode, Ring Doorbell will project its own temporary Wi-Fi network. This is used to connect the Ring app to the device. Now, following the instructions on your smartphone or tablet, you’ll connect to your home’s Wi-Fi and configure the settings. Once this is done, the projected Wi-Fi network will cease its broadcast and the device will connect to your Wi-Fi of choice.

change ring doorbell

Forcing the Setup Mode

Without entering the Setup Mode, your Ring Doorbell won’t be able to connect to your home Wi-Fi network, which will essentially render it useless. In some instances, you may have to force the Setup Mode to run. To do so, remove the faceplate from the device, firmly press the black button and release it. Note: it’s important that you don’t hold it down for too long. Now, take the battery out and fully charge it. This may take several hours, so be patient.

Now, start the device and see whether it enters the Setup Mode. If it fails to do so, you should perform a hard reset. To do this, press the black button and hold it down for about 15 seconds (or longer, if necessary). This should reboot your Ring Doorbell and the device should enter the Setup Mode on its own.

Changing the Wi-Fi

Your Ring Doorbell may be working perfectly, but if your Wi-Fi network goes down and you have a spare one, you may want to connect to it, instead. Alternatively, you may have changed your router, even moved to a new home. In any case, you should be able to change the Wi-Fi network on your Ring Doorbell device. Unfortunately, they haven’t made this very easy. Given the fact that there are no controls that allow you to do it from the device itself, you may have to use the Ring app.

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This is the simple way, but it may not work on every device. Just open the Ring app, navigate to the cam, go to Device Health, and tap Change Wi-Fi Network. From the list of networks, choose the one that you want to connect to. Unfortunately, some devices may offer a different option, called Reconnect to Wi-Fi. After selecting this option, the process will require you to “Press the orange button”, which means unmounting the Ring Doorbell from your wall.

If you aren’t too keen on having to unscrew everything to get to the orange button, there is a simpler, if not more primal, solution. Change the name of your SSID to match the exact name of your old router or malfunctioning network. It may not be the most sophisticated solution, but at least it gets the job done.

Troubleshooting

There’s a number of things that you can check to get to the bottom of the issue. First of all, try restarting your router. Shut it down, unplug all the cables, wait for a few minutes until it has cooled off and plug it back in. Your router may be working, but overheating, which can slow it down.

Next, Ring only works with networks that are on 2.4Ghz. The vast majority of Wi-Fi networks are on 2.4Ghz, but you should check it out anyway. If your Wi-Fi network is an exception, you’re going to have to get another router and change your provider.

If your network does operate at 2.4Ghz, check your Wi-Fi channel. For some reason, the Ring products don’t work on channels 11-12, so your Wi-Fi network should be set to channels 1-11.

If none of these troubleshooting solutions were helpful, feel free to contact Ring’s technical support. Most likely, the issue is with the product itself, so you’ll either get a refund or a brand-new Ring Doorbell device.

Changing the Wi-Fi Network

Although changing the Wi-Fi network on Ring devices is unnecessarily complicated, their products really work like a charm, beyond the potential connectivity issues. More likely than not, you won’t experience any Wi-Fi problems whatsoever, and the device will seamlessly connect to your home network in a moment.

Have you ever experienced any issues with a Ring device regarding network connectivity? Has this tutorial helped you solve your problem? Did you have to contact Ring’s support? Share your thoughts and feel free to tell the community how you solved your issue. Just hit the comments section below.

5 thoughts on “How to Change the WiFi Network on Your Ring Doorbell”

Avatar John Dennis Johnson says:
The App says to press and release the small button on the top right corner of the Ring Video Doorbell. Where is that button? on the inside?
Avatar Dan says:
Yes, it’s in the top corner of the panel which you expose by taking off the cover with the bell press in it (one screw undone and un-clip the lid and it’s there) In mine it is black and rather difficult to see, but it’s really there, honest!
Avatar Steve says:
What kind of screwdriver is required to take out the screw? I have tried various small phillips head and hex type drivers, but cannot get it to grab the screw.
Avatar Carol Evans says:
It STINKS to have to take the doorbell down to change the router password! Not everyone can do this easily!
Avatar Douglas Wilson says:
In the app I can see the network but there isn’t a way to change it.
Avatar Kris Hass says:
I don’t have the reconnect to Wifi option on my app. Definitely unnecessarily complicated.
Avatar Kathy clark says:
Unable to connect my ring to my WiFi. I updated the password of the WiFi but the ring stays blue(moving) the goes white (moving). Is there a way to set my new password on the ring application ?
Please advise..

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