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How To Turn On or Off Closed Captions on a Samsung Smart TV

Posted by Jamie on May 9, 2019

Closed captions have been around for years and have made TV accessible to those with hearing difficulties in that time. It’s a great leveler as people with all different abilities can watch the same TV shows and movies while getting the most out of it in different ways. This tutorial will show you how to use closed captions on Samsung smart TV.

Closed captions, CC on a TV differ from subtitles in a key way. I’ll go more into that in a while. First I’ll show you how to turn closed captions on and off on a Samsung smart TV. The process should be much the same for any make or model of TV but as I have a Samsung, I’ll use that as the example.

Turn on closed captions on a Samsung smart TV

To turn on closed captions on a Samsung smart TV, you need to access the menu via the remote control. From there we use the Accessibility menu.

  1. Turn on your TV and press Menu on your Samsung remote.
  2. Select Accessibility from the General menu.
  3. Toggle on Closed Captions at the top of the screen.
  4. Select Caption Mode to adjust the text type, size and color.

On older Samsung TVs or those in different regions, the menus might be different. Another example of enabling closed captions looks like this:

  1. Turn on your TV and select Menu on your Samsung remote.
  2. Select Setup and Preferences.
  3. Select Caption and then OK.
  4. Adjust the captions if you have the option to.

Turn off closed captions on a Samsung smart TV

If you no longer need closed captions, you can turn them off in the same way as you turned them on.

  1. Press Menu on your remote.
  2. Select Accessibility from the General menu.
  3. Toggle off Closed Captions at the top of the screen.

You don’t need to mess with caption settings as you have already done that and have turned them off anyway. If you have a different menu setup like the second example above, just repeat that but select off instead of on. The result should be the same.

Closed captions won’t switch off on a Samsung smart TV

What if you did the above but the closed captions won’t turn off? This is a very common issue with all TV setups. Especially if you have had guests, house sitters, babysitters or something else. If someone has enabled CC and you tried disabling it but it won’t go away, it likely isn’t on your TV.

Closed captions can be enabled at the source too. That’s your cable box, satellite box, TiVo, Roku or whatever. Make sure to check the settings on your source device and turn of closed captioning there too. Even if you turned it off on your TV, if it has been enabled on your source device, it will be sent to the TV anyway.

For example, on a Roku, do this:

  1. Press the ‘*’ key on your Roku remote.
  2. Select Closed Captions and toggle it to Off.
  3. Press the ‘*’ key again to exit the menu.

Cable and satellite boxes and other devices will vary but you get the general idea.

What’s the difference between closed captions and subtitles?

On the surface, closed captioning looks almost identical to subtitles. For those with hearing difficulties, the difference can be huge.

If you look at a subtitle you will see a transcription of all dialog within the scene being shown. It is designed for anyone who cannot use the original audio and for TV shows or movies that don’t have dubbed versions to still follow what’s going on and enjoy the TV show or movie as intended. It is mainly designed for people who don’t understand the language, not for those with hearing impairment even though it can be used by both.

Look at closed captions and you will still see text dialog but you will also see more. You should see descriptions of what’s going on, any background noises or sound effects and any audio within the scene. The idea is to add a lot more information to the viewer in order to engage more with the content.

Subtitles are designed for those who have trouble understanding the language rather than hearing impaired. While it works for those viewers too, it isn’t the intent. Closed captioning is for the hearing impaired and is designed to communicate as much of a scene as practical so the viewer can gain maximum enjoyment out of it.

Some hearing impaired viewers may find subtitles enough to enjoy the show while others need closed captions to get more out of it. Either way, you now know how to use closed captions on a Samsung smart TV.

One thought on “How To Turn On or Off Closed Captions on a Samsung Smart TV”

Hugh Curtler says:
When I go to “accessibility” the closed captions are not an option. I keep reading “Not Available.”
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