If you have a Galaxy S8 Plus and are wondering if Kies will work on this phone, the bad news is that it unfortunately does not. Any user that has attempted to connect their Galaxy S8 to Samsung’s Kies 3 software via a computer, will know that it simply does not work.
Samsung’s new smartphones no longer support this syncing. Instead of Kies 3, users can use Samsung’s new “Smart Switch” platform. It work much the same way. You need to download it to your PC from the official Samsung website. Here are links for the Mac and Windows versions:
Once you have it, you will be able to easily connect your phone to your PC and begin syncing via USB. As soon as you make the connection, your PC will run Smart Switch and give you the options that are available. This will allow you to transfer contacts, files, media and more between your devices.