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How To Delete a Single Message in Twitch

Posted by Anna Middleton on June 21, 2019
delete single message twitch

As one of the most popular streaming platforms for gamers, Twitch can have tens of thousands of viewers chatting on a single channel. The chat boxes can easily become littered with spam, harassment, and inappropriate comments. This is why it’s crucial for moderators to keep things in line by deleting certain messages.

Until recently, Twitch didn’t have an option to delete a single message on a channel. Instead, you could either ban a particular user from a channel or give them a ‘timeout’ which would delete a string of their messages.

Now, moderators finally have a way to delete a single message, and this article will explain all the necessary steps.

Step 1: Enable Mod Icons

Before you can use the ‘Delete message’ function, you need to enable mod icons. These icons allow moderators to quickly perform moderation actions on the channel.

To enable mod icons, you need to have moderator status on that particular channel. Then you should:

  1. Click on the Settings icon on the bottom-left side of the chat box.
  2. Scroll to the ‘Mod Tools’ section.
  3. Tick the ‘Mod Icons’ box to enable the option.
    mod icons

When you enable mod icons, you should be able to see all the moderating tools on the chat box.

Step 2: Deleting the Message

With the mod icons available, you will be able to instantly delete any single message with a simple click. Follow these steps:

  1. Locate the message that you want to delete in the chat.
  2. Click the ‘Delete Message’ icon (trash can) on the left side of the username.
  3. The message should automatically disappear.
    delete

If you want to view the message, you can press ‘<click to show>’ next to the message deletion alert.

Alternative Ways to Delete Single Messages

Before the single message feature, there was a command called ‘timeout’ which Twitch users referred to as ‘purging’. Moderators on the channel used this command to delete inappropriate messages.

The main problem with the timeout option is that it would delete more than a single message from a user. This caused various problems. For example, some channels blacklisted certain words, and typing those phrases in chat meant that you can get ‘timeouted’. So, you could unknowingly type a certain word and all your messages would get deleted.

A way to bypass this issue is to timeout a certain user just for one second. This will leave most of the previous messages intact, delete their last message, and stop them from writing for a certain period of time.

To remove a user’s comment without deleting anything else or without banning them, you should type:

/timeout [username] 1s [reason]

So, for example, you can type:

/timeout user123 1s spamming

This will delete the previous message, timeout the user, and keep the reason in the log. The message will be replaced with a <message deleted> alert. Any moderator can click on this alert to display it.

Can Other Users See Deleted Comments in VOD?

No, other users can’t see deleted comments while watching videos on demand (VOD). While you watch VOD, the comments appear at the same time they would appear during the live broadcast.

An alert about the message being deleted will appear, but clicking the “” on the chat replay will not display the content.

Can I Remove a Message Before Anyone Sees It?

The recent Chat Delay feature allows Twitch moderators to delay the chat for other users for a short amount of time. This can help moderators remove harassing and other inappropriate messages before the other users see them.

This feature also removes the <message deleted> alert so it doesn’t display in the chat box.

To enable the Chat Delay option as a moderator:

  1. Go to the Moderation Settings page on Twitch.
  2. Find ‘Non-Mod Chat Delay’ under the ‘Chat Options’ section.
  3. Choose the amount of time that you want to delay the chat.
    0 seconds

You can choose between a two, four, or six-second delay. This should give you and other moderators enough time to keep the chat box tidy.

Is There Any Way to Check Deleted Comments?

Yes. Twitch is yet to implement the announced Chat Logs option, which will allow moderators and certain users to check the chat logs of a particular channel and note any changes and deleted content.  However, until Twitch officially implements such a feature, you can rely on third-party apps.

One of the most popular third-party apps is Logviewer. As a mod using this app, you can check the message history of each user on the channel, as well as all moderator activity, stats, and analytics. As a regular user, you still get access to public chat logs. It will not display deleted content but it can help you track particular conversations.

Keep Order in the Chat Box

Now that you have all the required tools, your Twitch channel can remain free of harassment, inappropriate language, and spam. You don’t need to ban users or delete any messages but the offending ones.

You can also delay chat to prevent any inconvenient situations. And if you take a moment to warn users to behave appropriately before things spiral out of control, you might not need to remove them your community.

What is your approach to community members who toe the line of acceptable behavior? If you’ve ever been a moderator, on Twitch or elsewhere, please tell us your experiences below.

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