How to fix ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors in Google Chrome

How to fix ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors in Google Chrome-1

Google Chrome is a pretty robust browser that does most things well. It is the go-to browser for many of us. More secure than Internet Explorer and sleeker than Firefox, there is a lot to like about this browser. That isn’t to say it is completely without issues however.

One such issue is a persistent error, ‘DNS_PROBE_FINISHED_NXDOMAIN’. As the name suggests, it is a DNS error. DNS stands for Domain Name Service and is the technology that translates IP addresses of servers into the URLs we put into the browser.

The error manifests as a blank gray screen with ‘This webpage is not available’ and ‘DNS_PROBE_FINISHED_NXDOMAIN’ underneath. The cause could be the browser or your computer but we can fix both.

How to fix ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors in Google Chrome-2

Fix ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors in Google Chrome

First let us start with the easy stuff. First, try rebooting your computer and retesting. This will often cure the problem without any further action on your part. If it doesn’t, try rebooting your modem or router and retesting.

If neither of those steps work, we will restart the DNS service in Windows and then move on to resetting winsock.

  1. Type ‘services.msc’ into the Search Windows (Cortana) box.
  2. Right click the ‘DNS Client’ service and hit Restart.
  3. Allow the service to restart and resume running and retest.

If it doesn’t work, try resetting the winsock catalog which is an integral part of Windows networking.

  1. Open a command prompt as an administrator.
  2. Type ‘netsh winsock reset catalog’ and hit Enter.
  3. Reboot your computer and retest.

How to fix ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors in Google Chrome-3

If you are still seeing ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors in Google Chrome, we need to play with your network card a little bit.

  1. Open a command prompt as an administrator.
  2. Type ‘ipconfig /flushdns’ and hit Enter.
  3. Navigate to Settings and Network & Internet
  4. Select Change adapter options.
  5. Select Internet Protocol Version 4 in the new window.
  6. Change ‘Obtain DNS server address automatically’ to ‘Use the following DNS server address’.
  7. Type in both and into the server boxes.
  8. Click okay then Close.
  9. Test your new settings by closing your browser, opening it again and surfing to a couple of websites.

This shifts your DNS server from the default one your ISP provides to Google’s own DNS servers. Not only should this fix the ‘DNS_PROBE_FINISHED_NXDOMAIN’ errors but they are often faster than the ones most ISPs use. Plus, Google’s own DNS servers are better protected and more robust than most ISPs so are more fit for purpose.

Posted by Jamie on August 30, 2016

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