Netflix has taken the world of entertainment by storm. It’s a low-cost solution to many cable alternatives and has great content. From classic movies, tv shows, and even popular Netflix originals, you can spend days engrossed in endless ad-free content.
This service is also incredibly desirable to anyone who doesn’t want to pay for their own subscription. Even starting as low as $8.99 per month, some Netflix fans will go to extreme lengths to stream their favorite content on your dime.
It’s been a long-running joke that several users borrow other’s passwords and login credentials to stream content. Family members, friends, old roommates, will all ask for your password so they can bypass the monthly fee. Unfortunately, it isn’t funny when someone is using your account without your permission.
Read on to find out how to deal with Netflix account hacking and increase your account’s security.
Netflix Will Notify You When Someone Else Logs In
You will receive an email from Netflix notifying you that there’s been a new login to your account.
Netflix, in fact, notifies its users about unauthorized login attempts. Their service recognizes all new devices that try to connect. If you’ve logged in from a new device you can ignore the notification, but if the device you’re notified about seems unfamiliar, it is definitely someone else. Make sure to change your password straight away if an unknown device logged into your account.
It’s also a good idea to make sure you maintain access to the email you use to login. Without email notifications, other logins may be more difficult to detect. Tale-tell signs that someone is in your account is previously watched shows that you know weren’t you, a new profile (if your brazen ex doesn’t think you’ll mind them using your account), or unknown IP addresses in the Netflix account settings.
If someone is logging into your account, there are a few things you can do to boot them, but we’ll talk about that in a moment.
Netflix Account Sharing
If you are wondering if it is allowed to share your Netflix account information with your friends and family, it totally is. Even the CEO of Netflix stated that it is completely fine and he encouraged people to do so. This way they are getting more potential subscribers because once somebody gets hooked, they will likely get an account of their own.
It is fine if you gave your password to a friend, but they may give it to somebody else and so on. It is not good when a bunch of people knows your passwords. If it’s an old boyfriend/girlfriend, roommate, or former bestie, you may not be so excited about someone else using your account.
Netflix’s pricing tiers offer a limited number of streams at one time. An account holder may become incredibly frustrated when they’re ready to binge their favorite show and Netflix won’t let them because too many other people are watching at that time.
How to Check Who Is Hooked onto Your Netflix Account
Sharing your account with friends is a noble thing to do, but you do not want uninvited guests on it. Follow these steps to see if there is an imposter:
- Use your credentials to log into Netflix.
- Select your username to go to your account.
- Choose Viewing Activity.
- Click on Recent device streaming activity.
- On this page, you will be able to see the time and date, country, and state of people who used your account. Also, you will see their IP address and the type of device they were using.
- If any of the entries do not match your info or the info of people you shared your account with, the chances are you’ve got an intruder.
- Netflix recommends that you change your password immediately if you suspect someone is using it without your authorization.
- Another measure is signing out of all devices which are linked to your account. This will disconnect all of them, but it can take a while. Note that this is not wise if your device was stolen. You can use Netflix tracking to locate the thief.
How to Prevent People from Stealing Your Netflix Account
Unfortunately, Netflix does not have a 2-factor authentication option. You’ll need to rely solely on email notifications for access alerts. Here are some of the best tips for keeping your Netflix account safe:
Use a Strong Password
Every Internet site or service ever will tell you to use a unique password. There is a reason for this. If you use the same password for your social media, email, and other sites, you make it predictable and easy to abuse.
Besides it being different, try using a strong password: it should have 10 or more characters, random upper or lower cases of letters, symbols, and numbers. Do not use your personal information in your passwords.
Change your password from time to time. To do it go to your account page on your Netflix account.
Use an Antivirus
Everybody catches a virus or other type of malware from time to time, and most of them are designed to steal your information, including passwords. It is best to run some antivirus or antimalware software once in a while.
Report Anything Fishy to Netflix
There are many imposters on the Internet that claim to be Netflix representatives  or likewise. Netflix would never take your personal info via email. Avoid clicking any links in such emails and report their senders directly to Netflix.
They say sharing is caring, but you should not share your Netflix account with total strangers. Remember that your access to Netflix is restricted to a very limited number of devices, so be careful who you share your account with.
Your Netflix account is not only tied to your payment information, it’s a serious inconvenience if you’re paying for something that you can’t use. If a friend or family member is using all of your streams your only option is to call them and ask them to stop watching the service, or update your password and log them out of your device.