eHarmony is one of the largest and most popular dating websites out there. The company behind it claims that every 14 minutes someone finds love on the site. There are plenty of men and women with similar interests like you, and many have found their soulmates here.
However, no dating website is perfect, and some people may not be satisfied with eHarmony. If you were wondering whether it’s possible to get your money back if you don’t like the website, the answer is both yes and no. Let’s take a closer look.
First of all, it is good to know that you can try out eHarmony for free. You can start with free Basic membership, and then you can pay and expand to Premium membership if you decide that you like the site. Basic membership allows you to have matches, send greetings and smiles, and to respond to the first message.
When you purchase Premium membership, you will be able to send an unlimited number of text messages and see photos of all of your matches. Premium membership allows you to make the most of this dating website.
3-Day Cancellation Policy
When it comes to refunding money, eHarmony is not the most flexible app. However, in some cases, it is possible to get your money back if you are not satisfied.
According to terms and conditions, there is a 3-day cancellation policy for people who have bought Singles Services. It is possible to cancel your agreement, up to three business days after your purchase. You can cancel it anytime before midnight of the third business day, excluding Sundays and national holidays.
However, it seems that it is not possible to do it online. You will have to mail the company a signed notice stating that you want to cancel the agreement. The other option is to request cancellation via a telegram. You also have to send them the e-mail address that is linked to your eHarmony profile so that they can verify it is you.
You can find the mailing address on the eHarmony website. If you have submitted the refund request correctly, you can expect to get your money back within ten days.
Cancellation Without Refund
It is possible to cancel your subscription and delete your account whenever you want, but there is no guarantee that you will get your money back.
If you want to cancel your subscription, all you have to do is open the eHarmony website or app. All smartphones, computers, and tablets can access the site. From the Home page, go to My Settings and then click on Account Settings. You should then click on Close Account or Cancel My Subscription. The app might ask you to provide some information or do a quick survey.
This way, you can delete your account and cancel your subscription. However, unfortunately, you won’t get a refund. Your subscription will end at the end of the current billing period, and eHarmony won’t renew it.
You can try the site for free, but you’ll eventually have to choose from one of the three membership options. It is possible to purchase Premium membership for a period of 6, 12, or 24 months.
If you are not sure what to do, we suggest you first have a free trial and see whether you like the app or not. Unfortunately, free Basic membership is pretty limited, and you won’t have a chance to develop a meaningful relationship with other members.
If you find eHarmony useful, you can choose the subscription plan that is the most convenient for you.
Give It a Try
Some people want to cancel their membership because they haven’t had any matches, and that is fine. Maybe the right person for you isn’t using dating websites, and you might meet him or her in real-life.
However, if you want to leave because you haven’t figured out how to use the website, we encourage you to give it one more try.
Have you already tried eHarmony? If not, would you give it a chance? Feel free to share your opinion in the comments section below.