My Facebook Account Was Hacked and Deleted – What Should I Do?
Getting your Facebook account hacked is extremely frustrating and it can lead to misunderstandings. But some hackers go further and they delete the account altogether. If this happened more than 30 days ago, your only option is to create a new account.
However, if the deletion happened less than a month ago, you might still have a chance to save your account. Let’s see what you need to do.
How to Recover a Hacked and Deleted Account
The good thing about account deletion is that Facebook doesn’t delete it right away. Instead, it keeps the account “alive” but makes it invisible to your friends for a period of 30 days. Here’s how to go about recovering a hacked and deleted account.
Password and Email Were Not Changed
There is a small chance the hacker forgot to change your login data before they’ve deleted the account. If that’s the case, here’s what to do to reactivate and regain access to your account.
- Open the browser on your computer and go to https://facebook.com. If you’re on a smartphone or tablet, launch the Facebook app.
- Next, enter your email and password. If you used to log in with your phone number, type in your phone number instead.
- Click or tap the Log In button.
If you’ve succeeded, you should see all your contacts, photos, posts, and so on – assuming the hacker didn’t delete them.
Password Was Changed
The most common scenario, especially with inexperienced hackers, is that they’ll only change the password. While you won’t be able to reactivate your account with the old password, you can still get your account back. Here’s how to do it.
- Open the browser on your computer and navigate to Facebook’s main page. If you’re on a smartphone or tablet, launch the Facebook app.
- Enter your old login credentials and click/tap Log In.
- Facebook will then show you a screen with the Password field framed in red and with the Exclamation Mark icon.
- Click or tap the Recover Your Account button.
- Choose the email account you have associated with Facebook.
- You will receive an email with a six-digit code. Type it in the “Enter code” field and click or tap to continue.
- You will then be prompted to provide a new password for your account. Type in the new password. Make sure it is a strong one. Use special characters, mix uppercase and lowercase letters, and throw in some numbers too.
- Tap or click the Continue button.
- Next, you will see a message telling you when your account will be deleted if you don’t cancel the deletion. Have in mind that after that date, recovery will be impossible.
If You Can’t Access Your Email
Let’s say that the hacker was a bit more thorough than in the previous case and that they’ve disabled your access to the email account you use to log in to Facebook. You still have a way to get your account back. First, you should check whether the password is still valid.
- Open the browser on your computer or launch the Facebook app on your mobile device.
- Once Facebook’s main page opens, click on your profile photo (on the mobile app).
- If you’re on a computer, enter the last password you used. If the hacker hasn’t changed it, Facebook will allow you to cancel deletion of your account.
- If you’re using the app, type in the last password you’ve used. If it checks out, Facebook will show you the Confirm Your Identity message. Tap Get Started. You will then see the message about when your account was slated for deletion.
- Tap the Cancel Deletion option.
But what if the hacker changed everything?
Both Email and Password Were Changed
If the hacker was thorough and they’ve changed both the email and password, you can try recovering your account with your phone number. Here’s how that works on a computer.
- Launch the browser and go to Facebook’s main page.
- Enter the last credentials that worked and click Log In.
- On the Password confirmation screen, click the Recover Your Account option.
- Check the “Send code via SMS” option.
- When you get the text, copy the code to the Enter code field and click Continue.
- Enter a new password and click Continue.
- Click Cancel Deletion.
Smartphone users should do the following.
- Launch the app.
- Tap the Find your account option.
- Check the “Confirm via SMS” option and tap continue.
- Choose whether you want to stay logged in on other devices or not, and then tap Continue.
- Create a new password and tap Continue.
- On the Confirm Your Identity screen, tap Get Started.
- Tap Cancel Deletion.
If none of the methods helped, you should report that your account was hacked to Facebook.
Once you reclaim your account, make sure to create a super-strong password. Also, consider changing the associated email and adding 2-factor authentication to make future hacks even less likely to happen.
Has your account ever been hacked and were you able to get it back? Tell us about your experiences in the comments below.