How to Factory Reset Your Chromebook

How to Factory Reset Your Chromebook

So, you’re seeing some loss of pep in your Chromebook.  What can you do about it?  You can reset it to factory default setting as it was when you bought it.  It’s not too hard and it’ll have you back too new in no time.

Be sure that you’ve first backed up your data to Google Drive or an external Hard Drive if you prefer.  Then, follow our steps to reset you Chromebook to factory defaults.  You can go about this one of two ways.

Reset Your Chromebook with Hotkeys

To reset you Chromebook with shortcut or hotkeys as they are referred to, follow these steps;

  1. Sign out of your Chromebook.
  2. Next, you’ll press and hold ctrl + alt + shift + r.  A box appears on your screen stating Reset this Chrome device with a large yellow exclamation point.
  3. Then, click on restart which begins what Google calls the powerwash process. Once you’ve restarted your device, you’ll get asked if you want to proceed.
  • The account you sign into your Chromebook with will is going to become the account owner.
  1. Now follow the instructions displayed in the box that shows up.

When you have your Chromebook all set up again make sure everything is functioning as you’d like it.

Reset Your Chromebook from Settings

Another way to reset your Chromebook to factory default settings is from the settings menu.  To access the settings menu, click on your Google Account Profile picture.  Then, click on settings.

  • In the settings window, scroll down to; Show advanced setting and click on it.
  • Next, go to the bottom of the page and click the Powerwash button.

Above the powerwash button, you’ll read that by clicking the powerwash button you’ll be removing all user accounts and resetting your Chrome device to run just like new.  If you’re sure this is the route you want then, proceed.

When Should You Reset a Chromebook?

If you’re having issues with your user account or settings on your Chromebook, you’ll want to reset your device.  Also when you’ve already tried removing individual extensions or otherwise gone through troubleshooting your device and are still running into problems; you’ll want to reset you Chromebook.

Another time to reset your Chromebook is when you’re changing ownership of the device.  This ensures that none of your data or files are left accessible to the new owner of the Chromebook device.

Posted by Heather on November 29, 2016

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