For those who want to improve the safety of their home, the Nest Indoor Cam is probably the best solution. With the Nest Aware subscription service, person alerts, and 24/7 streaming, it’s designed to keep an eye on what matters even when you’re far away.
Nevertheless, as with any electronic gadget out there, there’s a possibility that Nest Indoor Cam sometimes won’t work as intended. If it becomes unresponsive after the installation or the app freezes during setup, you might need to reset it to factory defaults. Let’s take a look at how to do it.
Removal from the Account
Some Nest cameras have the factory reset button, but that is not the case with Nest Indoor Cam. There is only one way to reset this security camera – you need to remove it from your Nest account.
You can do it from your mobile device or a computer, and the process is the same. If you’re using a computer, go to home.nest.com and follow the instructions.
First, you need to open the Nest app on your device. Then you need to select the camera you wish to remove on the Home screen. At the top of the screen, there’ll be a gear icon that you need to tap to open the camera’s settings.
After you enter the settings, note down how you’ve set each camera option. Alternatively, if you’re on a computer, take a screenshot with your phone or PrintScreen option. But do not skip this step – you’ll need this information when restoring the settings once you reconnect your camera to the app.
Once you’ve noted everything down, you can scroll to the bottom of the screen where you’ll find the option named “Remove camera.” Tap or click on it, and you’ll be asked to confirm.
You will receive a confirmation email from Nest, in which they’ll let you know that they’ve removed the camera from your Nest Account.
The Purpose of Factory Reset
Fixing functionality issues of Nest Cam Indoor is not the only possible purpose of factory reset. Sometimes people need to perform a factory reset if they want to give the camera to someone else. If this is the case, you’re done. But if you’re going to fix some technical issues and intend to use the camera further, then you need to reconnect it to the app and install it again.
It’s also important not to cancel your Nest Aware subscription if you wish to continue using your Nest Indoor Cam. It has nothing to do with the reset, and it will only complicate things.
Once you remove your camera from the Nest Account, all the settings will go back to defaults, and you’ll lose your recorded Video History. That’s why it’s crucial to make sure that the factory reset is the right action to take.
Restart or Factory Reset?
Due to the reason mentioned above, if your camera is not working as It should, it’s good to try to restart it as the first step. That may prove useful in fixing various issues, especially if your camera has trouble connecting to the internet.
Unlike factory reset, restarting your Net Indoor Cam, you’ll maintain all the settings you’ve made. It will be able to reconnect to the WiFi network, and you’ll still be able to control it in the app.
All you need to do to restart your camera is to unplug the power adapter. Wait 10 seconds, then plug the power adapter back into the outlet. That’s it. It may not resolve the issue, but at least you’ll know there’s no other way than to perform a factory reset.
Things to Know Beforehand
It’s essential to know all the things that will happen after you factory reset your Nest Indoor Cam in advance. So, after you remove it from the Nest app, it will forget the WiFi password and network name, and won’t be able to reconnect automatically. After you reconnect it to the app, all your customized settings will disappear (go back to defaults).
If you aim to add your camera to a new account or to get rid of it entirely and you have a Nest Aware subscription, you’ll have to cancel that subscription before performing the factory reset. That will lead to further irreversible loss. As soon as you disconnect your camera from the app, all your snapshots, Activity Zones, and entire video history will be erased. And once all that is deleted, it’s gone for good – there’s no way to recover any of it. Nest does not keep backups.
However, there is a way to preserve the video footage if it holds some particular value, emotional or otherwise. You need to create time-lapses or video clips, then download them to your computer or phone for safekeeping before performing the factory reset.
For all the reasons mentioned above, you should try restart or other troubleshooting options before you decide on the factory reset. Being fully aware of all the permanent loss is an essential part of the decision.
Don’t Jump the Gun
Performing the factory reset on your Nest Indoor Cam is extremely fast and easy. There are just a few steps that will take five minutes tops. But that doesn’t mean you should do it the second the first issue arises. In most cases, a simple restart is enough. While resetting the cam to the factory settings is a piece of cake, getting it back on the track of your preferences will require some additional.
Are you satisfied with your Nest Indoor Cam? Do you know another troubleshooting option for the cameras gone rogue? Let us know in the comments section below.