How to Factory Reset Roku Streaming Stick

Your Roku Streaming Stick is incredible, what with hundreds of channels to choose from and thousands upon thousands of movies and TV shows to watch. Sometimes, however, your device can start freezing up or slowing down, and that can severely ruin your viewing experience. In that case, a simple restart of your streaming stick may not cut it. You might have to perform a factory reset, which is not a huge deal as it’s really simple to do and everything is stored on the cloud. Here’s how to do it:

Restarting Roku

Before you attempt to do a factory reset, you should try restarting your Roku first as this may fix some of the issues that you are experiencing. You can first try using the on/off switch to turn it off and back on. Unfortunately, older Roku streaming sticks don’t have this switch so you will have to do the following:

  1. Using your remote control and starting from your Home Page, press System.
  2. Select System Restart.
  3. Select Restart on the right side of the screen.
    Your Roku device will then take a couple of minutes to turn back on, and the Home Page will appear.
  4. Try and see if your Roku is performing better.
  5. If the Roku is frozen, do a restart again with these steps:
  6. Press the Home Button exactly five times.
  7. Press the Up button once.
  8. Press Rewind twice and then Fast Forward twice.
  9. The system will restart, which may take a while.

Roku Factory Reset with the Remote

If restarting your Roku Stick didn’t do the trick and you are experiencing issues, you can then proceed with a factory reset. Doing this will remove all of your previously set preferences. Your Roku will revert to its default configuration, so you will have to go through the setup again. You will also have to connect your Roku account to the device afresh.


  1. Press Home on your remote.
  2. Press Settings.
  3. Go to the System tab.
  4. Select Advanced System Settings.
  5. Select Factory reset on the right side of the screen.
  6. You will then see a code on the bottom right on the screen. Enter the code to finish the factory reset.

Roku Factory Reset Without Remote

If your Roku streaming stick isn’t responding to the remote, or you don’t have the access to the remote, you can do the factory reset from the device itself.

  1. Locate the reset button or pinhole on the back of your streaming stick.
  2. You will have to keep the button pressed for at least 20 seconds. If yours is in the form of a pinhole, you will have to insert something that fits and keep it pressed for 20 seconds or so.
  3. If you got it right, the power light will start blinking on your device. This means that the factory reset is finished.
  4. Release the Reset button.

Resetting the Network

It’s possible that even a factory reset wouldn’t solve your problem if you have some issues with the Wi-Fi connection. In this case, you should do the connection reset by following these steps:


  1. From the Starting Screen, select Settings
  2. Select System
  3. Open the Advanced System Settings tab.
  4. Select Network connection reset and then Reset connection on the right side of the screen. This will erase all stored wireless information.
  5. Go back to Settings, and open Network.
  6. Select Set up a new connection. You will then have to enter the info for your wireless network.

Resetting the Remote

If the Roku remote is the issue, and it’s still not functioning after the factory reset, you can do the following:

  1. Remove the battery lid on your remote.
  2. Below the battery slots, you will see a Link/Pairing button.
  3. With your Roku Stick active, press the button. This should connect the remote to your device.

Roku Mobile App

You should be using this even if your remote works just fine. Since you’re likely to have your phone with you all of the time, this will save you from having to find where the Roku remote every time you want to watch something. The app is easy to install and convenient to use, so you should consider it an essential part of your Roku experience.

Did it work for you? How do you find the Roku mobile app? Tell us about it below!

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