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Amazon Fire TV Stick Won’t Connect to Wifi – What to do?

Posted by Arch on December 10, 2018

Amazon Firestick is one of the most popular gadgets for streaming video. It is compact and simple to set up and use. However, you might still experience some connectivity issues with your Firestick.

There are several potential reasons behind a Firestick that won’t connect to wifi. Luckily, it is usually quite easy to troubleshoot the exact cause of poor Firestick connectivity. This write-up provides you with more than a few quick fixes that can get your Firestick back online in no time.

Inspect Your Firestick Setup

Before you proceed to restart the Firestick, it is advisable to take a closer look at your setup. Something might be blocking the signal from coming through. If your TV is in an enclosed cabinet, you might experience somewhat weaker wifi.

Tip: If you have a Fire TV device, keep it away from other electronics that might interfere with the wifi signal.

Restart Your Firestick

Once you have made sure that nothing is blocking the signal to your Firestick, it is quite simple to restart your Firestick. There are two different methods to initiate restart:

1. Physical Restart

To physically restart your Firestick, you only need to unplug the device, wait a while, and plug it back in. Your Firestick should be back online in a few seconds after it’s plugged back in.

2. Restart via Remote

Using the Firestick remote to initiate the restart might be more convenient. Hold down the Play/Pause and Select buttons simultaneously and wait for the device to restart. Alternately, you can do it from the menu, just follow the steps below:

Settings > Device > Restart

Inspect Your Wifi Network

There is a possibility that the issue lies in your internet connection. Use the built-in network tool to check the network status and get some tips on how to fix the issues. These are the steps to check your wifi network:

Settings > Network > Press Play/Pause

Restart Your Modem or Router

If your network is not working as it’s supposed to, a simple restart should fix the connectivity issue and reconnect your Firestick to wifi.

1. Power off Your Router

Use the Power button to turn off your modem and wait for 30 seconds before you power it back on. You can also unplug the adapter to turn off the device.

2. Power the Router Back on

After 30 seconds, turn your router back and wait for it to establish a connection. Then reconnect the Firestick to your wifi.

Note: Those who use both a modem and a router need to power on the modem first, then the router.

Forget Your Wifi Network

Forgetting the network that you can’t connect to might help you solve the connectivity issue. Here is how to do it:

1. Navigate to Settings

Use the Firestick remote to navigate to the Settings menu and select the Network option.

2. Select Your Network

Locate the offending network and press the Menu button for more options. It’s the 3 horizontal lines (or better known as the hamburger icon).

3. Forget the Network

Choose the option to forget the network and confirm your choice by pressing the Select button.

4. Reconnect

After that, look for it among the list of available networks and try to connect back to it. You’ll have to reenter the password and all. But hopefully it’ll connect this time.

Password Problems

There is a possibility that it’s a password issue. If that happens, you will get a password error displayed on the Fire TV menu.

To avoid password problems, remember that they are case sensitive. If you suspect that you’ve forgotten the password, you might be able to retrieve it by checking your saved networks on another device. Or ask a roommate or housemate if you have one.

Compatibility Issues

Fire TV devices require certain network and modem or router specifications.

When it comes to networks, Firestick can connect to WPA1-PSK encrypted, WEP, WPA-PSK, open, and hidden networks. It also supports N, B, and G routers on 2.4 GHz, as well as AC, A, and N routers on 5 GHz.

To avoid this problem, you should check if your equipment and network is Firestick compatible before you purchase the device.

Final Thoughts

Wifi connectivity issues can be quite annoying. On the bright side, this write-up should help you easily get to the bottom of the wifi issue. The methods above are simple to follow and, we hope, like as not work.

Feel free to comment and let us know how you were able to solve your Firestick connectivity issues.

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This Guide Last Updated: December 10, 2018

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