What to Do if Your Amazon Fire Stick Won’t Connect to WiFi
Amazon’s line of Fire TV Sticks are one of the most popular ways to watch Netflix and Hulu, play some music through Spotify around the house, and even stream some games on the web. It’s compact, simple to set up, and super easy to navigate, making it the perfect gadget for streaming high-quality video right to your television. Starting at just $29 for the Fire Stick Lite, and ranging up to $49 for a 4K-equipped model, watching your favorite shows, movies, and Amazon originals is super easy with a Fire Stick.
Still, no matter how good Amazon’s gadgets are, it’s not uncommon to experience some internet connectivity issues. If you’re just trying to sit down, relax, and watch your favorite show after a long day at work, running into network problems can be a real bummer. Fortunately, while it can be frustrating, network connection issues can be resolved through a little troubleshooting.
There are several potential things that can cause WiFi connectivity problems with your Fire Stick. This how-to article will provide you with more than a few quick fixes that can get your Fire Stick back online in no time so you can get back to enjoying it.
Inspect Your Amazon Fire Stick Setup
Before you proceed to restart the Fire Stick, take a closer look at the physical set up as something might be blocking the WiFi signal from coming through. If your TV is in a cabinet or any other enclosed space, you might experience a weaker WiFi signal more subject to periodic interruptions.
If you have a Fire TV device, keep it away from other electronics that might interfere with the WiFi signal.
Restart Your Amazon Fire Stick
Once you have made sure that nothing is physically blocking or interfering with the WiFi signal to your Fire Stick, the next thing you’ll want to try simply restarting your device. It’s amazing how often restarting a device will fix problems of all sorts, including Internet connectivity issues.
There are two different methods to initiate a restart of your Fire Stick.
- To physically restart your Fire Stick, you only need to unplug the device, wait about 15 seconds, and plug it back in.
- Your Fire Stick should be back online a few seconds or so after it’s plugged back in.
Oftentimes, you’ll find that this is enough to solve your WiFi connectivity issues.
If you don’t want to get off the couch to physically restart your device, you can force your Fire Stick to restart using a shortcut on your remote.
- To restart your Fire Stick with a remote, just hold down the Play/Pause and Select buttons simultaneously.
- Wait for the device to restart.
Lastly, if for some reason the remote shortcut doesn’t seem to be working, you can restart your device from the Fire Stick menu.
- To do so, just head to the settings menu on your device, select the Device submenu, and select Restart.
- When your device reboots, test your WiFi.
Using one of these three methods, you can quickly restart your Fire Stick to try to resolve your WiFi connectivity issues. Be sure to try this before moving on as it is much easier and faster than any other solution.
Check Your Internet Connection and WiFi
If restarting your device doesn’t work, there is a possibility that the issue lies in your internet connection. Start off by seeing if your WiFi is working on another device in your house, like your smartphone or your laptop. If it is, you know the problem lies squarely with your Fire Stick, and you may want to use the built-in network tool to check the network status and get some tips on how to fix the issue.
To check your WiFi network, follow these steps:
- Head to the settings menu on your device and select Network.
- Press Play/Pause to check your Network.
- This will tell you whether or not your home WiFi network is up and running.
- If it’s not, then the solution may be to restart your modem or router to re-establish a connection.
Restart Your Modem or Router
If your network is not working as it’s supposed to, a simple restart should fix the connectivity issue so that your Fire Stick can reconnect to WiFi.
- Start by powering off your router. Use the Power button to turn off your modem and wait for 30 seconds before you power it back on. You can also unplug the adapter to turn off the device.
- After 30 seconds, turn your router back and wait for it to establish a connection. You may have to wait several minutes for the router/modem to completely power back on and connect to the Internet.
- Once your router/modem fully restarts and connects, try reconnecting the Fire Stick to your WiFi.
- Note: Those who use both a modem and a router need to power on the modem first, then the router.
Forget Your WiFi Network and then Reestablish a Connection
If restarting your router doesn’t work, you can try forgetting your home network then reconnecting to it with your Fire Stick . This is a type of software-level restart that helps establish a fresh WiFi connection.
- Use the Fire Stick remote to navigate to the Settings menu and select the Network option.
- Locate the offending network and press the Menu button for more options. This button is represented by three horizontal lines (also known as the hamburger icon).
- Choose the option to forget the network and confirm your choice by pressing the Select button. This will cause your Fire Stick to disconnect from your home network.
- After forgetting the network, look for it among the list of available networks and try to connect back to it. Enter your password when prompted to see if you can now connect to the WiFi.
If you aren’t able to connect to WiFi after restarting your device and attempting to reconnect, it may be because you are using the wrong password. If this is the case, you will get a password error displayed on the Fire TV menu.
To avoid password problems, remember that they are case sensitive. If you suspect that you’ve forgotten the password, you might be able to retrieve it by checking your saved networks on another device. Or ask a roommate or housemate if you have one.
Fire TV devices require certain network and modem or router specifications.
When it comes to networks, Fire Stick can connect to WPA1-PSK encrypted, WEP, WPA-PSK, open, and hidden networks. It also supports N, B, and G routers on 2.4 GHz, as well as AC, A, and N routers on 5 GHz.
To avoid this problem, you should check if your equipment and network are Fire Stick -compatible before you purchase the device.
Wi-Fi connectivity issues can be quite annoying. On the bright side, this write-up should help you easily get to the bottom of the issue. The methods above are quick, simple, and often effective in resolving Fire Stick Internet connectivity problems.