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How To Fix Corrupted Data on the PS4

Posted by Arch on May 11, 2019
how to fix corrupted data on the ps4

Corrupted data on your Sony PlayStation 4 sounds like a very bad thing, but it’s actually quite easy to fix. So, if you get a ‘Corrupted data’ error message, you shouldn’t worry.

The files can malfunction in many ways. Sometimes an installation may be incomplete, or another process may interrupt it. If you have a damaged game disc, it probably won’t install the game properly. Other times saving to file may run into an issue and corrupt the whole game file.

Usually, corrupted data affects only the corresponding games or apps. Therefore, reinstalling them should fix the issue. However, there are rare instances where some essential data gets corrupted. It’d be more involved if that’s the case.

This article goes over a few ways of fixing ‘Corrupted data’ issue.

fix corrupted data on the ps4

Locate and Remove Corrupted File Manually

When you get a Corrupted Data error screen, the system will identify it and store the file in a separate folder. With a few simple steps, you can locate the file and remove it yourself. To locate it, you should:

  1. Enter ‘Settings’.
  2. Find the ‘System Storage Management’ menu and go to ‘Saved Data’.
  3. Go to the ‘Media Player’ folder.
  4. In the folder, you should see a ‘corrupt data’ file.
  5. Hit the ‘Options’ button.
  6. Select ‘Delete’ to remove the corrupted file from your drive.

When you reopen the ‘Media player’, the corrupted file should not appear anymore. If the file is from a video game, you should try to reinstall the game.

Manually Remove Downloaded File

If the file became corrupted while it was being downloaded, it will appear in your Downloads folder as a grayed out broken square icon.

To fix this, you need to:

  1. Open the ‘Notifications’ menu on your home screen.
  2. Press ‘Options’ button and select Downloads.
  3. Find the corrupted file.
  4. Press ‘Options’ again.
  5. Delete the file.

Once you do it, try to download the file again.

Rebuild the PS4 Database

If the above problems do not apply, you can try the ‘Rebuild database’ process. This will scan your whole PS4 system for any bugs, glitches, and anything that isn’t working properly. It won’t erase anything from your drive but it will rather try to repair corrupted files.

To start this process:

  1. Turn off your PS4.
  2. Connect the controller to the PS4 via USB port. (Bluetooth controllers don’t work in safe mode.)
  3. Hold the power button.
  4. It should beep twice before you release it.
  5. The PS4 will enter safe mode.
  6. Select the ‘Rebuild Database’ option. Usually, it is the 5th option in the safe mode menu.
    corrupted data on the ps4
  7. Wait until the process is complete.
  8. Turn on your console and check if the corrupted data still exists.

For Major Issues – Initialize PS4

If the above methods didn’t get rid of the corrupted files, or if the files keep appearing, you may have to wipe all your data and start from scratch.

Follow steps 1-5 from the previous section to enter safe mode. Instead of choosing ‘Rebuild database’, you need to select ‘Initialize PS4’. It should be just below it.

fix corrupted data on ps4

This method will erase everything user added and restore the PS4 back to its default settings. Make sure to back up all the relevant files to avoid any data loss. When it’s done, all the corrupted and malfunctioning files should disappear from your drive.

Still Having Issues with Corrupted Data?

If you’ve gone through all the methods above and still encounter corrupted data all the time, the problem may not be in the system.

Usually, this means that the game disc may be damaged and you might have to get a new one. It’s possible that your hard drive may be to blame. There are two potential scenarios:

The Hard Drive Ran Out of Space

The PS4’s built-in hard drive may not be large enough for your use. In that situation, you’re going to run into problems with updates, saving games, and installing new apps. Sometimes the system won’t be able to address this by itself and the files will get corrupted in the process.

If your HDD is almost full, you should either consider freeing up some space or upgrading to a larger disk.

The Hard Disk is Damaged

Your PS4 HDD can sometimes have bad sectors that slip through ‘Rebuild database’, which you may have to try again. Depending on the number and spread of bad sectors, this may or may not result in frequent corrupted data. You can either live with it or replace the hard disk.

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