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How To Fix Galaxy S9 And Galaxy S9 Plus Black Screen Problem

How To Fix Galaxy S9 And Galaxy S9 Plus Black Screen Problem

One of the most annoying problems with the Samsung Galaxy S9 or Galaxy S9 Plus is the Black Screen issue. Users find that even though the button light up, the screen itself will stay black and not wake up. If you want to fix this issue with your Samsung Galaxy S9 or Galaxy S9 Plus, then you have come to the right place. Below we have a guide that will explain all the information needed to resolve this problem.

Boot to Recovery Mode and Clear the Cache

One of the best solutions is to put the phone into recovery mode, which will hopefully solve the black screen problem. We have put together a step by step guide, found below to help you complete this action.

  1. To get your phone into recovery mode
  2. Begin by releasing the power button when you feel the phone vibrate. You will then need to keep holding down the volume button until you see the Android system recovery option appear on your screen.
  3. The final step includes going to the clear cache partition option by using the volume up key to navigate. You can confirm the action on your Samsung Galaxy S9 or Galaxy S9 Plus by pressing the power button. When your phone reboots you will have wiped the cache on your device.

Factory Reset Galaxy S9 Plus

One of your last resorts should be to perform a factory hard reset on the phone, but this action will hopefully resolve the black screen problem you have with the smartphone phone. It’s one of the greatest ways to fix a problem that you cannot fix and is very simple to perform. By doing a factory hard reset, you will be erasing all the data on your phone, which is why you should do a backup of your phone if possible.

Get Technician Support

If you have done all the above, then the last step is to resolve the black screen problem with your Samsung Galaxy S9 or Galaxy S9 Plus, is to take the phone back to the shop you bought it from. This is the best option you can do because you will see a trained technician who can give advice on the phone. If the phone is fixable they will repair it and if you cannot fix the phone, they will supply you with a new one if in warranty. You should now be able to get your Samsung Galaxy S9 or Galaxy S9 Plus back up and working.

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Desmond Andrada

Feb 27, 2018

507 Articles Published

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