How To Hard Factory Reset the Samsung Galaxy Note 8
What is the solution if your Galaxy Note 8 starts freezing up? What if your apps become unresponsive? What should you do if your device stops receiving calls and messages, or stops syncing your data?
The first step you should take is to turn your Note 8 off and on again. If you can’t turn your screen off normally because it’s frozen, you can do a soft reset.
You want to access Maintenance Boot Mode to turn your phone off despite the unresponsive screen. To get to Maintenance Boot Mode, press and hold the power button and the volume down button at the same time.
Then from Maintenance Boot Mode, select Normal Boot. Use the volume up and volume down buttons to scroll.
After you selected Normal Boot, your phone will perform a soft reset. This shouldn’t damage your files in any way.
Factory (or Hard) Reset
Do this only if the soft reset didn’t do the trick.
Performing a factory reset can solve a large number of issues. It may help even if you can’t turn your phone on at all. However, this reset requires a great deal of care.
When you do a factory reset, your phone reverts to the way it was when you first got it. This means losing all your data. Your apps, contacts, images, and settings will all disappear.
So if you can turn your phone on, you should start by backing up all your data. For example, you can transfer your files to an SD card or your PC. The Smart Switch function helps you do this quickly.
When your data is safe, you can begin performing a factory reset. Here are the steps you need to take.
- Go into Settings
From your home screen, select the settings option.
- Select General Management
- Tap on Reset
- Select Factory Reset
This will give you an information screen. Read it carefully, and then tap on RESET.
You may need to enter your PIN in order to do that. Or, you might have to enter the password or pattern that you use to unlock your screen.
- Tap on Delete All
It takes a while for the factory reset to happen. When it’s finished, your phone will be empty of all your data. At this point, you might want to restore your files using one of your backups.
What If You Can’t Turn Your Phone On at All?
The above steps are only possible if your phone is at least partially functional. But a factory reset can help even if you can’t turn your phone on. Here is what you should do:
- Access the Hard Reset Menu
To do this, you need to hold down the Bixby button, the power button, and the volume up button.
- Select “Wipe data/factory reset”
Again, you can use the volume up and down buttons to scroll through your options. Choose Yes when you get a notification screen.
- Select Reboot System Now
It will take some time for the factory reset to happen.
A Final Thought
Backing up your data regularly is very important. If you perform a factory reset on an unresponsive phone, your data will disappear. But that may be better than having a dead phone.