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iPhone 8/8+ – Sound Not Working – What to Do

Posted by Arch on January 22, 2019

What can you do when your iPhone speakers stop working entirely?

This malfunction can have many different causes, and the solution doesn’t have to be complicated. Before you take your phone to a repair shop, you should make sure the settings are all in order. Here’s a quick look at some of the ways you can address this issue if you own an iPhone 8 or 8+.

Start with the Sound Settings

Before you do anything else, take these steps:

1. Open Settings

Select the cog icon on your home screen.

2. Tap on Sounds

Now select the Ringer and Alerts toggle. Turning it off and on again a few times might solve the problem.

Try Using Headphones to Diagnose the Issue

Since you want to find out if the speakers are in order, you should plug in a pair of working headphones.

If you can hear sounds via the headphones when they’re plugged in, but there’s no sound when you unplug them, you have a problem with your speakers.

If this is the case, you should start with clearing your speakers out. The best way to do that is to brush the port with a soft-bristled toothbrush. Another option you have is to use painter’s tape to collect the debris from the affected areas.

You can also use canned air to blow out the dust and debris from both the speakers and the microphone. If you opt for this cleaning method, you have to be careful not to damage the hardware. Hold the can at least 12 inches away from the speaker while using it.

But what if your sound problems persist when your headphones are plugged in?

Turning Off Do Not Disturb

Your iPhone 8/8+ might have gone into Do Not Disturb mode by accident. Turning this off is simple, and you can do it in two ways.

  1. Go into Settings
  2. Tap on Do Not Disturb
  3. Switch the Do Not Disturb Toggle to Off

You should also make sure the Scheduled toggle is turned off.

Another way to access Do Not Disturb is to open the Control Center from any screen. To reach the Center, you should swipe up from the bottom of your screen. To turn Do Not Disturb on or off, tap the crescent moon icon.

Restart Your Phone

After you’ve checked all the settings, consider force restarting your phone. A force restart won’t make any permanent changes on your smartphone, but it can get rid of minor software glitches.

To perform a force restart on your iPhone 8 or 8+, do the following:

  1. Press Volume Up and Quickly Release It
  2. Press Volume Down and Quickly Release It
  3. Press the Side Button and Hold Until Your See the Apple Logo

 A Final Thought

If none of these options had an effect on your iPhone’s sound, you might want to go through with a factory data reset. This can also repair volume problems you have during your phone conversations.

You can perform a factory reset via iTunes without losing any of your data. All you need to do is connect your phone to a computer with a USB cable and then download iTunes on the computer. Backing up and restoring your files is a simple and safe process.

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