iPhone XS Max – Sound Not Working – What to Do

Posted by Arch on

When you pay over $1,000 for a phone, you want to know that everything will work perfectly. When it comes to the iPhone XS Max, it usually does. Thanks to a blend of powerful hardware and an OS that’s been named the best phone OS in the world, there’s really not much that can go wrong.

Of course, no phone is perfect. Despite its power, the XS Max can still suffer from issues that can be very frustrating. Sound malfunctions are by far among the most irksome problems that you can face. Not being able to stream media or even talk over your phone can truly ruin the user experience.

Luckily, you can often deal with this issue on your own with some quick fixes.

Remove All Bluetooth Connections

Apple is pushing wireless technology pretty hard. There are all kinds of Bluetooth accessories for iPhones and many users enjoy having them. If you’re among them, you should know that this can be the cause of sound issues.

Paired accessories can interfere with the sound, so you’ll want to delete all connections. Here’s how:

  1. Open the Settings app.
  2. Select Bluetooth.
  3. Go to the list of connected Bluetooth devices.
  4. To delete a Bluetooth device, tap the information i button next to its name.
  5. Tap Forget this Device.
  6. If prompted, confirm the removal.

Upon making these changes, you should reboot your iPhone to refresh iOS. Restarting often fixes the issue, so this is the easiest way to go about this.

Update Your iPhone

Each new version of iOS comes with patches that fix various software bugs. If you fall behind, some of your iPhone’s functions might not work as they should. This is why you should always have the latest iOS version available. Here’s what you have to do:

  1. Open the Settings app.
  2. Go to General > Software Update.
  3. If there’s an update available, tap Install Now.

In most cases, this should be enough to resolve any software-related sound issues, especially if you haven’t updated your phone in a while.

Reset All Settings

While using your phone, some settings changes that you make can also cause sound issues. Luckily, you don’t have to undo all the settings changes one by one, but can instead reset them all at once. Here’s what to do:

  1. Open Settings > General.
  2. Scroll down until you find the Reset option and tap on it.
  3. Select the Reset All Settings
  4. Type in your iPhone’s password and confirm.

After you do this, your iPhone will reboot and use all the default settings, which might help solve sound issues.

The Final Word

In most cases, the above methods should help you deal with sound issues. If not, a factory reset might be necessary. And if even that doesn’t help, your hardware might be faulty, in which case you should contact Apple’s customer service and ask for help.

Have you ever had sound issues with your iPhone XS Max? If so, how did you deal with them? Share your experiences in the comments below.

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