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Samsung Galaxy J5/J5 Prime – Internet is Slow – What to Do

Posted by Arch on March 31, 2019
Samsung Galaxy J5 Internet is Slow

Having a slow internet connection is more than just a nuisance these days. With more and more people using their smartphones to conduct business, having a good connection is essential.

There are many reasons why your Wi-Fi connection may be slow if you’re using a Galaxy J5 or J5 Prime. Check out some of the quick fixes you can try.

Very Quick Fixes

  1. Try connecting to a different Wi-Fi network
  2. Remove and reinstall the SIM card
  3. Perform an OS update

Check with Your Provider

If you’re having connectivity issues with your mobile data rather than your Wi-Fi, you should check with your provider. There could be issues with the network, or the reduction in transfer speeds might be because you went over your data limit.

Reset the Network Connection

If you’re using the home or office Wi-Fi network, simply reconnecting to it or restarting your device may not suffice. Instead, the router may be causing all the problems.

Galaxy J5 Internet is Slow

In order to reset the router, you could do one of two things.

  1. Turn the device upside down and follow the manufacturer’s instructions on how to restart it.
  2. Unplug the data cable and power cable from the router. Wait for up to one minute, then plug them both back into the device and wait for the network to come back online.

Of course, sometimes the solution isn’t that simple. Here are some more fixes you should keep in mind.

Wipe Browser Cache

If your internet connection is slow, it could mean that the browser’s cached data is corrupted. Here’s how you can delete it on the Galaxy J5:

Galaxy J5 Prime Internet is Slow

  1. Tap the Apps icon
  2. Tap Settings
  3. Tap Applications
  4. Select Application Manager
  5. Select your Browser
  6. Tap Storage
  7. Tap Clear data
  8. Tap Clear cache

This should leave you with a clean browser cache. This method doesn’t interfere with other application caches.

Turn Off Android Beam and Bluetooth

If you use Android Beam, S beam, or Bluetooth services, they might be the cause of your Wi-Fi issues. There’s a long list of Samsung smartphones that have these problems, including the Galaxy J5 series.

How to turn off Android Beam:

Galaxy J5 Internet is Slow What to Do

  1. Slide downwards with two fingers on the home screen
  2. Tap the NFC icon
  3. Select off

How to turn off Bluetooth:

  1. Tap the Apps icon
  2. Tap Settings
  3. Select Application Manager
  4. Locate and tap on Bluetooth
  5. Tap Stop

A Final Thought

Some Galaxy J5 users experience a better browsing speed when they switch routers. You may want to research your phone’s specs and see if you need a router with different transfer protocols and bandwidths.

As always, resetting your phone to factory settings may not be a bad idea if all else fails. This method gets rid of all the non-essential apps and personal data on your phone, restoring it to its factory settings. It’s simple to complete a factory reset at home, and it gets rid of most software glitches.

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