Samsung Galaxy J7 Pro – Device Is Charging Slow – What to Do
Today’s smartphone batteries charge a lot faster than five or ten years ago. Even budget and intermediate class phone models have pretty impressive charging times.
If your phone is taking too long to charge, it might be anything from dirt and dust in the charging port to a bad battery. Let’s see how to troubleshoot your Samsung Galaxy J7 Pro’s charging problems.
Check the Charger and the Cable
Always charge your smartphone with the proprietary charger and the cable. Third party chargers and cables might damage the battery or the phone itself, especially if they’re super cheap.
Check the port on your phone for dirt and debris, and clean it if needed. Also, check the cable and the charger for any physical damage. If the charging port is clean and the cable and charger are okay, proceed to other troubleshooting methods.
Many things can cause a smartphone to charge slowly. Sometimes, a good old-fashioned reboot can fix the situation. Here’s how to perform a soft reboot of your Samsung Galaxy J7 Pro.
- Press and hold the “Power” button until you see the Power Off menu.
- Release the “Power” button and tap the “Power Off” button on the screen.
- Tap the “Power Off” button once more.
- Wait until the device is completely off.
- Press the “Power” button and hold it until the phone starts to boot.
- Check whether the problem is solved.
Charge in Safe Mode
Sometimes, charging your phone in Safe Mode can help speed up the charging process. Follow these steps to boot your Galaxy J7 Pro in Safe Mode.
- Turn off the phone.
- Press and hold the “Power” button until you see the “Samsung” logo on the screen.
- Release the “Power” button and press the “Volume Down” button. You should hold it until the phone boots up completely. When it does, you will see the “Safe Mode” watermark near the bottom of the screen.
- Check if the battery is now charging faster.
To exit safe mode, press and hold the “Power” button until the “Power Off” menu appears. Select the “Restart” option.
A hard reset, also known as a factory reset, is among the last things you can do before calling in the cavalry. Have in mind that the factory reset will erase all user data and reset the phone back to factory settings. It is recommended to back up and save important data before proceeding. Follow these steps to perform a hard reset on your Samsung Galaxy J7 Pro.
- Press the “Power” button and hold it for a few seconds.
- Next, press and hold together “Power”, “Home”, and “Volume Up” buttons.
- When you see the “Samsung” logo, release all three buttons.
- When the Reset menu appears, scroll down to the “wipe data/factory reset” option using the volume buttons.
- Select it with the “Power” button
- After that, pick the “Yes – – delete all user data” option.
- When the phone finishes formatting, you’ll see the Recovery Mode menu. Pick the “reboot system now” option.
If the problems continue after the factory reset, the battery might be damaged, and you should take your Samsung Galaxy J7 Pro to a repair shop. A damaged battery should be replaced by a professional. Taking the DIY route is not recommended in this situation.