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Samsung Galaxy Note 8 – Sound Not Working – What to Do

Posted by Arch on April 16, 2019
Samung galaxy note 8 sound not working

There could be various reasons why your Note 8 Smartphone isn’t giving you the audio experience you deserve. It may be something as simple as a software glitch. In other cases, a hardware intervention may be needed.

Regardless of the situation, there are plenty of fixes you can try at home before contacting a repair shop. Here are some of the most common fixes for Galaxy Note 8 sound issues that you can do on your own.

1. Check the Speakers

There’s a difference between the sound not working at all and being too quiet to hear. If the sound on your phone is muffled, the answer may be as simple as cleaning the speakers.

Dust and debris getting in the speakers is unavoidable, which is why constant maintenance is a must. Use cotton swabs or compressed air to clean the speakers. You may also use a soft toothbrush to scrub them clean, but this requires a lot of extra care.

2. Verifying the Sound Settings

It’s not uncommon to accidentally turn down the volume. Check notification and sound settings before jumping to any conclusions.

samsung galaxy note 8 sound not working

  1. From the home screen, swipe up or down to bring up the app menu
  2. Select Settings
  3. Go to Sounds and Vibration
  4. Tap Volume
  5. Move the slider to adjust the volume
  6. Test the volume at its maximum setting.

samsung galaxy note sound not working

Also, check the notification and system sounds to make sure they’re not muted.

galaxy note sound not working

3. Soft Reset

Soft resets are a known problem solver but this only works for minor glitches.

Hold down the Power and Volume Down buttons for around 20 seconds

This will simulate a battery pull or a soft reset. Unlike a factory reset, this method won’t wipe any of your personal data. Now, verify the sound settings again to test your phone.

4. Factory Reset

A factory reset may seem like a drastic measure because it makes you lose personal data. However, it’s the most powerful fix for Android smartphones that have software issues.

If you want to avoid having to go to a service center, here’s how you can perform a factory reset on the Galaxy Note 8:

galaxy note 8 sound not working

  1. Press and hold the Power, Volume Up, and Bixby buttons
  2. Wait for the Samsung logo to appear and then release
  3. With Volume down button choose the “wipe data/factory reset” option from this menu
  4. To select it, press the Power button
  5. Use Volume down to highlight Yes
  6. Press the Power button to initiate the hard reset

After this is complete, your phone will boot with factory settings. Once again, verify the sound settings. If the sound is still not working, it’s time to look at hardware repair options.

A Final Word

If you’re experiencing problems with this phone’s sound, it’s best to try and fix them as soon as possible. Not only can these issues hinder your ability to communicate, they’re also making you miss out on one of the phone’s most standout features. The quality audio profile with hi-res support is one of the main highlights of the Galaxy Note 8.

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