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How to Fix Common iMessage Not Working Problems

How to Fix Common iMessage Not Working Problems

The iMessage feature on Apple devices like on your iPhone, iPad and Mac can allow you to avoid paying for SMS text messages. But when iMessage not working on iPhone or when iMessage is not sending it can be very frustrating thing to deal with. We’ve listed someone ways to fix when iMessage is not working or iMessage not delivered to other devices.

If iMessage not working on iPad or on your iPhone, try turning it off and back on again. First go to “Settings”, then “Messages” and turn “iMessage” off. Then turn off your iPhone or iPad and wait a few minutes before turning it back on. If that doesn’t work, try following the more detailed instructions below.

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Follow other instructions here for iMessage help:

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If you end up getting a new cell phone number or transfer SIM cards that doesn’t support iMessage, then it’s important to turn off iMessage. This can be done by going to “Setting”, then “Messages” and select “Turn Off iMessage”. If you don’t do this then other iOS devices can still send you iMessages for up to 45 days. 

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If you can’t activate iMessage with your phone number or Apple ID:

See how to troubleshoot iMessage activation. If you’re using a China Telecom or au (KDDI) iPhone, you can activate iMessage only on your home network. While traveling internationally, you can’t activate iMessage.

If you can’t send and receive iMessages:

You will need these to send and receive iMessages:

  • An iPhone, iPad, or iPod touch
  • iOS 5.0 or later
  • A cellular data connection or a Wi-Fi connection
  • A phone number or Apple ID registered with iMessage in Settings > Messages

 

To resolve issues with sending and receiving iMessages, follow these steps:

  1. Check iMessage system status for current service issues.
  2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn’t available for use, troubleshoot iMessage registration.
  3. Open Safari and navigate to apple.com to verify data connectivity. If a data connection isn’t available, troubleshoot cellular data or a Wi-Fi connection.
  4. iMessage over cellular data might not be available while you’re on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn’t support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you’re on a call.
  5. Restart your device.
  6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

 

 

 

 

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David Williams

Sep 18, 2014

I am a true junkie for everything tech. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13.

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