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How To Fix Essential PH-1 Volume Not Working, Sound And Audio Problems

Posted by Desmond Andrada on April 18, 2018

In this article, we will show you the steps on how to fix your Essential PH-1 audio problem. Essential’s 2016 smartphone, PH-1, are packed with awesome features and solicited good user reviews. However, users have reported auditory issues in its audio when making/ receiving calls, where both the caller and receiver are unable to hear the audio. Here are some some tips and tricks on how to try and troubleshoot the audio problem on your Essential PH-1.

However, if the below suggestions do not work, your best chance at fixing this problem is by talking to an Essential tech representative, and get your unit replaced if possible. Keeping your phone under warranty is extremely important in cases such as this. You may return your phone to the nearest Essential outlet, have it replaced or repaired, depending on the warranty clause. You will have to report and demonstrate your auditory problem and get your Essential PH-1 checked out by the technician.

Fixing Essential PH-1 Audio Not Working Problem:

  • Switch off your Essential PH-1 phone, then remove and put the SIM card back in again. Turn the phone back on.
  • Check your microphone for it might be blocked with dust, dirt, or debris. If so, clean the microphone using compressed air cans (these can be bought on local computer shops), and check if this fixes the problem.
  • In some cases, the audio problem may be caused by bluetooth connectivity. If using one, turn off the bluetooth device and see if this helps.

Like any other problems on your Essential PH-1, your audio problem may be solve by wiping the cache. If you don’t know how, follow our guide on how to wipe the Essential PH-1 cache.

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