For those that own a Samsung Galaxy J7, it has been reported that for a few owners of the J7, the back button is not working. This is something of an inconvenience for anyone who uses the phone a lot, as we’re sure you can imagine.
These buttons on the Galaxy J7 are touch buttons that light up with each tap. These keys also light up when the Galaxy J7 is turned on, showing that the smartphone is on and functioning properly. Considering this, many people assume that if the lights are not turned on for the Galaxy J7 back button then it doesn’t work. If the touch keys by the Home button or the return key don’t turn on and don’t seem to be working, below we’ll explain how you can fix this problem.
For the majority of people that own a Galaxy J7, the Touch Key is not broken and is actually working just fine, but it requires a bit of tinkering with the J7’s settings. The reason that these buttons are not working is because they have simply been disabled and turned off. Samsung has a default setting that has these keys turned off because the Galaxy J7 is in energy saving mode. Follow these step-by-step instructions on how to turn off energy saving mode in order to turn on the Touch Key lights on the Samsung Galaxy J7.
How to fix Touch Key light not working:
- Turn on the Galaxy J7.
- Open the Menu page.
- Go to Settings.
- Select the “Quick Settings” option.
- Select the “Power Saving” option.
- Go to “Power Saving Mode.”
- Then go to “Restrict Performance.”
- Uncheck the box next to “Turn off touch key light.”