Some owners of the Galaxy S8 or Galaxy S8 Plus have reported problems getting the heart monitor to work properly. Many have suggested the monitor doesn’t work well and is quite inaccurate. Here we provide a handy solution that you could try to fix the issue.
Remove the protection foil
The Galaxy S8 and Galaxy S8 Plus has a protective film attached to the device covering the lens. Many users will fail to notice it before trying various features. Try removing to see if it helps. Follow these steps to safely remove the film.
- Use scotch tape.
- Place some scotch tape over the heart rate sensor, over the protective foil.
- Remove the tape you just laid down slowly.
- This should peel the film off with it.
- Once you have done this, try the monitor function and see if there is an improvement.
After you follow the steps above, you should know how to fix heart rate not working on Samsung Galaxy S8 and Galaxy S8 Plus.