How To Kick People off Your Netflix

Posted by Jamie on December 6, 2018

You come from home a hard day at work, kick off your shoes, put dinner in the oven, flop on the sofa with a drink and fire up Netflix, only to be greeted with “Too many people are using your account right now.” But it’s your Netflix account. You pay for it, yet you can’t use it? Not on my watch!

Of course, sharing media accounts is common, and it makes perfect sense if you live with friends or family. Why pay for multiple accounts when you can share one? Netflix allows you to use a single device on a basic account, two devices on a standard account and four devices on a premium account. While four devices sounds like a lot, busier households could easily use those up without even breaking a sweat.


How to Find out Who Is Using Your Netflix Account

More often, though, it’s your ex-girlfriend’s first cousin’s old next door neighbor who is using up your very last slot. And that is completely unforgivable. Before we can kick him off your Netflix, we should find out exactly who he is – and make sure we want him off.

In older versions of Netflix, there used to be the option to “See recent account access” from within the Viewing Activity screen. That is now gone. Instead, there is an entry called “Recent device streaming activity” under Settings. This shows what device has accessed a Netflix account, and when.

If you see a text link for “See recent account access” at the top of your Viewing Activity, select it. It will show you what devices have used your Netflix account and when. It also lists IP address – but the device type is more useful. You should be able to identify which family member or roommate is using your account from the type of device they are using to access it.

If you don’t see “See recent account access” or “Recent device streaming activity,” then you need to look through your viewing history for anything you have not watched recently. If you see multiple entries for The Crown and you know you haven’t watched it because you would definitely fall asleep, you now know someone else is using your account.

Other signs someone is using your Netflix account is when you begin seeing odd suggestions in the main screen. If you begin seeing random or completely irrelevant suggestions, especially Nicholas Sparks movies, chances are someone else is using your profile and influencing your Netflix suggestion algorithm.

Kicking People off Your Netflix

There are three ways to kick people off of your Netflix:

  1. Visit their place of residence, pick up the remote, pause their show mid-stream, and log them out of the app.
  2. Remotely delete their profile.
  3. Sign out all users from Netflix and change the account password.

The first is heavily discouraged, so only instructions for the second and third will be displayed here. Remotely deleting a user’s profile is a little passive aggressive, and they may ask you about it. So it is probably worth asking the person about their usage first.

Remote Netflix Profile Deletion

If you pay for the account and cannot get access, that isn’t fair; a little gentle questioning might be a good first move. Ask who is using your account and perhaps ask them to log off so you can watch it. If the person respects your need for Netflix, they should comply. If they don’t, it’s time for Plan A: remote profile deletion.

  1. Open Netflix wherever browsers are sold.
  2. Click “Profile” in the upper right corner and select “Manage Profiles.”
  3. Select the profile you want to delete.
  4. Click “Delete Profile.”

Netflix Forced User Logou

If the person still has your username and password, they may be able to create a new profile for themselves. That’s when it’s time for Plan B: forced logout.

You can forcibly log people out of your Netflix account, but it should not be done lightly. It will likely involve some kind of confrontation with whomever you log off. However, if you cannot get access to your Netflix, you have little choice.

  1. Log into netflix.com.
  2. Select “Sign out of all devices” under Settings on the Account screen.
  3. Select “Change Password” at the top under Membership & Billing.
  4. Change the password.
  5. Log into Netflix using your new password.
  6. Take your dinner out of the oven.
  7. Enjoy!

Everyone who was using your Netflix device allocation will instantly be logged out of the app. By changing the password immediately, they won’t be able to log back in and you will be able to binge as much as you like. Just make sure you inform all of the legitimate users of your account of the new password.

Most households will understand your move if they have been leeching off your account with your agreement. Some won’t, and you will have to be prepared to defend your position. At the end of the day, it’s your account and you are paying, so it is up to you how you manage it.

2 thoughts on “How To Kick People off Your Netflix”

abc says:
It takes 8 hours of time. Isn’t there an instant solution?
Samantha Chavez says:
I just need an iPhone kicked off my account.

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