How To Kick People off Your Netflix
Older readers may remember Must-See TV, a period in the 1990s when NBC’s weeknight lineups (particularly on Thursdays) had achieved a level of dominance rarely seen in the broadcast and cable TV eras. Today the powerhouse is undoubtedly Netflix, the world’s premiere streaming service and creator of half the oddball shows in the creative universe. Whether you’re looking for films, television shows, or Netflix Originals, Netflix has content for everyone. That universality means that it’s all too easy to start sharing your account with friends and family. Account sharing is a lovely way to build closer relationships with your friends, family and neighbors – as well as a way to save some money on a subscription. But what happens when you come home from work, kick off your shoes, grab something to eat, and fire up Netflix, only to be greeted with an error message, alerting you that too many people are using your Netflix account? In this article I will show you how to deal with exactly this situation. (First, are you sure someone’s piggybacking? Check out of our article on how to detect Netflix intruders.)
Netflix has a tiered service model with levels which permit one, two, or four streams at a time on your account. However, if you try to pull down more streams than you are subscribing too, Netflix will immediately put a stop to your shenanigans. Netflix is pretty generous with their streaming allowances, and are pretty flexible about letting people piggyback service, so although there are people who will try to teach you how to beat their system and get more streams than you’re paying for, you won’t find that information here. Instead, we’re going to talk about what to do if you’ve permitted too large a population of “passive viewers” to gather at your Netflix watering hole.
How can I see what devices are using my Netflix?
If you’re curious about who exactly is using your account, it’s very simple to get a report of what IP addresses and what devices are associated with your Netflix account. In older versions of Netflix, there used to be the option to “See recent account access” from within the Viewing Activity screen. That is now gone. Instead, there is an entry called “Recent device streaming activity” under Settings. This shows what device has accessed a Netflix account, and when. If you see a text link for “See recent account access” at the top of your Viewing Activity, select it. It will show you what devices have used your Netflix account and when. It also lists IP address–but the device type is more useful. You should be able to identify which family member or roommate is using your account from the type of device they are using to access it.
If you don’t see “See recent account access” or “Recent device streaming activity,” then you need to look through your viewing history for anything you have not watched recently. If you see multiple entries for The Crown and you know you haven’t watched it because you would definitely fall asleep, you now know someone else is using your account.
Another sign of a “Netflix Intruder” can come if you see odd suggestions on the main screen. If you begin seeing random or completely irrelevant suggestions, especially Nicholas Sparks movies, chances are someone else is using your profile and influencing your Netflix suggestion algorithm.
Can you kick someone off Netflix?
There are three ways to kick people off of your Netflix:
- Visit their place of residence, pick up the remote, pause their show mid-stream, and log them out of the app.
- Delete their profile.
- Sign out all users from Netflix and change the account password.
Our legal department spoke to us quite firmly about recommending the first option, so now we’re mandated to tell you that it be “unwise” and “unnecessarily confrontational” to carry out such a plan. Accordingly, I will present only The first is heavily discouraged, so only instructions for the second and third options will be displayed here. Remotely deleting a user’s profile is a little passive-aggressive, and they may ask you about it. So it is probably worth asking the person about their usage first.
How do I remove devices from Netflix? Remove Netflix Profile Deletion
If you pay for the account and cannot get access, that isn’t fair; a little gentle questioning might be a good first move. Ask who is using your account and perhaps ask them to log off so you can watch it. If the person respects your need for Netflix, they should comply. If they don’t, it’s time for Plan A: remote profile deletion.
- Open Netflix wherever browsers are sold.
- Click “Profile” in the upper right corner and select “Manage Profiles.”
- Select the profile you want to delete.
- Click “Delete Profile.”
Netflix Forced User Logout
If the person still has your username and password, they may be able to create a new profile for themselves. That’s when it’s time for Plan B: forced logout. You can forcibly log people out of your Netflix account, but it should not be done lightly. It will likely involve some kind of confrontation with whomever you log off. However, if you cannot get access to your Netflix, you have little choice.
- Log into netflix.com.
- Select “Sign out of all devices” under Settings on the Account screen.
- Select “Change Password” at the top under Membership & Billing.
- Change the password.
- Log into Netflix using your new password.
Everyone who was using your Netflix device allocation will instantly be logged out of the app. By changing the password immediately, they won’t be able to log back in and you will be able to binge as much as you like. Just make sure you inform all of the legitimate users of your account of the new password.
Most households will understand your move if they have been leeching off your account with your agreement. Some won’t, and you will have to be prepared to defend your position. At the end of the day, it’s your account and you are paying, so it is up to you how you manage it.
(Did you see Bohemian Rhapsody in theaters? It was terrific, and now you can buy your own copy.