For those that own a Samsung Galaxy J7, every so often you may encounter problems where the Internet slows down. It happens on most devices that are connected to the Internet, after all. And if this is the case, you may want to know how to fix this issue with the Internet slowing down on your Galaxy J7, considering it even crops up when people are using popular apps like Facebook, Snapchat, Instagram, WhatsApp, Twitter, and YouTube. Below, we’ll explain how you can fix the slow Internet on the Samsung Galaxy J7.
There can be several different reasons that the Samsung J7 Internet speed is slow and that pages are not loading. Before we explain the different ways to fix a weak or slow Internet connection on the Galaxy J7, below are some reasons why this problem could be occurring on the Samsung Galaxy J7.
Common reasons why Internet speed is slow on Samsung Galaxy J7:
- Poor signal or low signal strength.
- Poor Wi-Fi network.
- The website you’re accessing is under a heavy load or too many users are accessing the website.
- The network you’re using is congested or too many users are on the network.
- There are apps running in the background.
- The device is running low on memory and space needs to be freed up.
- The Internet cache is corrupted or full.
- The J7 firmware needs to be updated.
- The browser software is out of date and needs to be updated.
- You’ve exceeded the data speed limit or speed reduction is reached.
Any of the reasons above could be cause for a slow Internet connection on the Samsung Galaxy J7. After you have checked to see what the cause of the problem is behind the weak data connection, and you still can’t figure out how to fix the slow Internet connection, follow the instructions below to attempt to troubleshoot the issue of the Internet being slow on the Samsung Galaxy J7.
Clear caches on Samsung Galaxy J7
In most cases, the above method will help solve the problem if you’ve got a slow Internet connection on the Galaxy J7. But if for some reason the Samsung J7 Internet is still slow, wiping the cache partition should fix this problem. This method deletes no data from the J7, so there’s nothing to worry about. All data such as photos, videos, and messages are not deleted and will be safe. All it gets rid of is temporary data that could be slowing down the connection. You can perform the “Wipe Cache Partition“ function in the Android recovery mode. Read this guide to learn how to clear J7 phone cache .
Make sure Wi-Fi is turned off on Samsung J7
If you’ve identified the problem as a weak Wi-Fi signal, simply identifying the problem doesn’t make it go away. If a weak Wi-Fi signal is the issue, you should check to make sure the Wi-Fi is disabled or turned off. The following will take you to the Wi-Fi settings of the Samsung Galaxy J7:
- Turn on the J7.
- Navigate to the Menu.
- Select Settings.
- Select Connections.
- Select Wi-Fi.
- Touch the ON/OFF slider next to Wi-Fi to turn Wi-Fi off.
Get Technical Support
For those that have done everything they can to fix the slow Internet connection on the Samsung Galaxy J7, it’s suggested that you take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.