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How To Kick Someone Off your Spotify Account

Posted by Joseph on January 26, 2019

With over 100 million total users, 40 million of which are paying subscribers, to say that Spotify is popular would be an understatement. Boasting a library of over 35 million songs (10 million short of Apple Music) is quite a respectable feat. So when you think that your account may have been hacked, there’s a good chance that you may be right.

“I do think someone has been using my account. How do I tell and what do I do to make it stop?”

Hijacking random premium accounts have become a focus for hackers who can’t be bothered to pay for a monthly fee. After all, it doesn’t get more free than free. The incursion could come from anyone. A stranger, a family member, or an ex you forgot to remove from your account. Don’t worry, it happens. Regardless, you want them off of your Spotify account and you want them off now.

 

Reinforcing Your Spotify Account

In this article, I’m going to walk you through how to boot someone from your account, remove them permanently, and reinforce your account’s security. I implore you to follow along step-by-step until the entire process is complete. This ensures that you’ve achieved maximum security results and removed any unwanted pests from your account.

Let’s begin.

 

Change Your Password

The first thing you’ll want to do to rid yourself of unwelcome visitors from the Swedish music, podcast, and video streaming service, is to:

  1. Log in to your account and change your password.
    • If you’re unable to log in, you’ve likely received an email asking about a password change. It’s possible that you’ve deleted it and if that is the case, you’re going to have to create a new password. From the login page, click on the Forgot your password? link and follow the onscreen instructions.
    • If you’re unable to receive a verification email, the hacker may have changed your account email on file. To rectify this issue, you’ll need to get a hold of Spotify Support. Have your username and email address ready for verification purposes. They will also ask for additional details as proof of account ownership.
  2. Ensure that the new password that you choose is one that is both complex and strong. Use a combination of capital and lower case letters, numbers, and symbols to create something unique and hard for a hacker’s algorithm to figure out. It should be a minimum of 8 characters long and contain zero coherent words.

 

This alone should knock out any currently uninvited “guests” from your account. However, there are still a few things you’ll want to do to prevent future infiltration.

 

Verify That Your Account Information Has Not Been Altered

Head to your Account Overview and go through each detailed piece of information carefully. You’re looking for anything out of the ordinary as hackers will, in many circumstances, change an account’s information. This serves to help them maintain control of your account, especially when changing the email address.

When a hacker changes your registered email address, they are essentially blocking you out. Any attempt at a password reset will be directed back to them. Luckily, you can always contact Spotify Support for help in retrieving what was lost.

It is also very possible, if your credit card or PayPal information has been compromised, that the hacker has “upgraded” your account on your dime. Just below Account Overview, you can see which plan you currently subscribe to. If it has been changed to something you don’t remember purchasing, contact Spotify Support right away.

 

Unauthorized Apps and Devices

After you’ve checked your basic profile information and made sure that you aren’t being charged for more than intended, you’ll need to check the connected Apps. A hacker may have connected a profile from an app that you don’t recognize. To remove it, just click on the Revoke Access button. To regain access through this app will require the user to login with the appropriate credentials, which if you’ve been following this guide from the jump, means your new password.

Next, click the “Offline Devices” tab from the left-side menu. Look for and remove any devices that you’ve never seen before or simply don’t recognize. A hacker could be jamming out to your playlists offline and we simply can’t be having any of that.

Finally, head back to the “Account Overview” tab and scroll to find the Sign Out Everywhere button. Click it and every device that is currently logged into your account will be booted out. So even if your email had been compromised but you managed to make it back on through your synced Facebook account, those whose devices have been removed and don’t know your new password will be unable to regain access.

Other Security Measures

Sometimes, before your account is victimized, the attacker has already compromised your information elsewhere through use of a virus called a Trojan Horse. These crafty little programs are designed to breach your computer system’s security by masquerading as a non-threatening PC function.

It could have been obtained through any interaction you’ve made while online assuming little to no harm. Be it a clicked advertisement or a piracy download, a Trojan creates a backdoor into your computer where the attacker can frequent it as much as they want, whenever they want. No permission necessary.

If your machine has been infected, everything done up to this point may have been for naught. Any changes made can be seen by the hacker because the malware on your device will simply capture it and send it back. The best bet is to run anti-virus software to look for any malware on your machine to quarantine and remove the threat as soon as possible.

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