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Kindle Fire Won’t Download Apps – What to Do

Posted by Arch on November 30, 2019
Kindle Fire Won't Download Apps - What to Do

Like any other Android device, Amazon’s smart tablets let you download and run many mobile apps. Since they use a version of Android specially developed for Amazon, you have to rely on their Appstore as the source for your apps.

Sometimes though, you may experience slight syncing issues with your Kindle Fire tablets. For example, you choose to install an app, and it doesn’t download. Also, it might transpire that the app is successfully downloaded, but it doesn’t appear on your device. Other times, apps won’t sync or update, even if you’ve set them to do so.

Don’t worry. There are solutions to this, as explained in the troubleshooting tips below.

Prepare Your Kindle Fire

Before you proceed with the troubleshooting, you’ll need to perform a few checks first.

  1. Your Kindle Fire may be out of storage space, so it can’t receive any new content. Clean it up by deleting all the content that you’ve already consumed and don’t use anymore.
  2. Make sure that your Fire tablet is connected to a Wi-Fi network. If not, you won’t be able to access Amazon Appstore. That would prevent you from purchasing or downloading any content. Also, the apps on your device won’t sync or update.
  3. Check if you have Whispersync enabled. This service allows you to sync content between your Amazon account and your Fire Kindle. That’s especially important if you have numerous e-books and audiobook content. To check if the service works, follow these few steps:
    1. Open “Manage Your Content and Devices” in a browser.
    2. Click “Preferences”.
    3. Click “Device Synchronization (Whispersync Settings)”.
    4. Check if “Whispersync Device Synchronization” is set to “ON”.
  4. Enable syncing on your Fire tablet by swiping down from the top of the screen and tapping “Sync”. This will allow your device to get the necessary updates and download the content for your apps. Keep in mind that if there are any large files that you need to download, it may take them some time to finish.
  5. Verify if your payment settings are entered correctly. If not, you won’t be able to purchase any new content. This would also disable syncing of the other content, preventing it to open.
    1. Open “Manage Your Content and Devices” in a browser.
    2. Click “Preferences”.
    3. Click “Digital Payment Settings”.
    4. Click “Edit Payment Method” to check your 1-Click payment settings. Update them if necessary.
      amazon appstore

Troubleshooting the Download Issues

It’s possible that one of the previous checks may have solved your problem with the app downloads. If none of the above proved to be helpful, there are few more things you can try.

  1. Manually deliver the content from your Amazon account to your device.
    1. Open “Manage Your Content and Devices” in a browser.
    2. Click the “Content” tab.
    3. Select the content you’d like to deliver to your Kindle Fire.
    4. Click the “Deliver” button above the content list.
    5. The “Deliver” pop-up menu will open.
    6. Select your Fire tablet from the “Devices Selected” drop-down menu.
    7. Click the “Deliver” button to sync the content with your tablet.
      deliver
  2. Make sure that your Kindle Fire supports the content you’d like to get.
    1. There might be some apps that just aren’t designed to work with your device. To check the compatibility, find the app on Amazon Appstore and read the “Details” page.
    2. When you want to switch between reading and listening to an e-book, Amazon’s “Whispersync for Voice” service will help you do so. If you experience issues while switching to the audio version, that’s probably because there isn’t an audio version available for that title.
  3. If your payment options weren’t properly set at the moment of the purchase, you might need to repurchase your content. This way you’ll push the transaction to get processed. Of course, you’ll only be charged once, based on the actual successful payment.
  4. As a last resort, you might want to restart your device. Press and hold the Power button until you Kindle Fire restarts. This will take around 40 seconds. Once it does, release the Power button. If your tablet shuts down completely without restarting on its own, turn it on by pressing the Power button.

Successful Troubleshooting

It’s certain that at least one of the mentioned actions will solve your problem with the apps that won’t download. With the help of Amazon’s online services, it’s easy to organize and monitor all the content that’s available in your library. If you need to remove something from your Kindle Fire, don’t worry, it’s safely stored online.

Have you ever experienced issues like these? Do you find this article helpful? If you have any more tips regarding Amazon’s Fire tablets, please share them in the comments section below.

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