Lenovo Webcam Not Working – What you Can Do

There is a known issue on some Lenovo laptops where the webcam doesn’t work. The webcam itself is either not detected by Windows or there’s an apparent glitch with the device driver. Of course, this can be a very frustrating issue and isn’t just limited to Lenovo products.

The cause of this problem stems from an issue with a setting in some Lenovo laptops that disables the camera for the privacy of the laptop user.

In this case, fixing your webcam should be pretty easy to do. If you’re not so lucky, you may have some updating or tweaking to do to get your webcam to work.

No worries, though. We’ll show you what you need to do to fix some common issues you might run into with your Lenovo webcam.

Lenovo Webcam Not Working: How to Fix

The first fix for the Lenovo webcam not working is within the Lenovo app itself. Hit the F8 key on your laptop keyboard, which will enable or disable the Lenovo EasyCamera.

If that doesn’t work, try following these steps to fix your webcam:

  1. Type ‘lenovo’ into the Windows Search box and select Lenovo Settings.
  2. Select Camera and scroll to Privacy Mode.
  3. Toggle Turn Privacy Mode On to Off.
  4. Retest your camera.

This privacy setting is designed to protect you from hackers but can be inconvenient when you need to use your webcam.

Lenovo Yoga C930

If this solution doesn’t work, try some of the following generic fixes. These will work on any Windows computer having issues with its webcam — not just Lenovos.

Check Device Manager

Is the webcam-enabled in Device Manager?

Follow these steps to check:

  1. Right-click the Windows Start button and select Device Manager.
  2. Select Imaging Devices then Lenovo EasyCamera. If there is a yellow warning triangle by the icon, there is an issue with it. If there is a small down arrow by it, the camera has been disabled.
  3. Right-click the Lenovo EasyCamera and make sure there is no option to Enable. If the camera is enabled already, the option should be to Disable.

If the camera is already enabled, you may as well update the driver. Follow these steps to do so:

  1. Right-click the Lenovo EasyCamera again and select Update Driver.
  2. Select the automatic option to see if Windows can find a fresh driver.
  3. Allow it to install and retest.

If Windows cannot find the driver, visit this page on the Lenovo site for the latest Lenovo EasyCamera driver.

If a driver update doesn’t work, it may be worth trying a complete refresh. That means uninstalling the driver, rebooting the laptop, and installing the new driver from the link above.

Legacy settings can remain in play even when overwritten by a newer driver.

Check the Program Settings

If your webcam works in some programs and not in others, it may be the program settings and not the camera settings causing the problem.

Just follow these two steps to check:

  1. Open the program in question and find the Settings menu option.
  2. Make sure the Lenovo EasyCamera is set to be the default camera in those settings.

This may be an obvious solution, but it’s worth trying if you’re having trouble getting your webcam to work.

Remove the Lenovo Settings App

Lenovo laptop

If none of those solutions work, you could remove the Lenovo Settings app altogether in case it is interfering. This shouldn’t be necessary, but if nothing else works, you have nothing to lose.

Most of the settings within the app are controllable from within Windows anyway, so you’re not damaging the laptop in any way.

To remove the Lenovo Settings app, follow these four steps:

  1. Navigate to Control Panel in Windows.
  2. Select Programs and Features and Uninstall.
  3. Select Lenovo Settings Dependency Package from the list and select Uninstall.
  4. Reboot your laptop and retest.

If your Lenovo EasyCamera still doesn’t work after all of these steps, I suggest raising a support call with tech support.

If replacing the driver, enabling the camera and removing the Lenovo app doesn’t fix it, there is something seriously wrong, so don’t waste any time! Have you experienced any problems with your Lenovo webcam? How did you resolve the problem? Please comment below.

30 thoughts on “Lenovo Webcam Not Working – What you Can Do”

Avatar Graham says:
In case anyone with a Y540 that got this far and didn’t realize (like me) that there is a small slider underneath the cam that covers the cam when closed, that was the simple fix to my problem. Way to go Lenovo to avoid all those duct-taped cams on the other brands!
Avatar John Joseph De la Corta says:
Lenovo Vantage saved me! I had to spent almost 3 hours of my day configuring my camera’s gray frame. Thank you all of your help, from the articles above to the comment section below. You’re all amazing!
Avatar Krishan Kumar says:
Thank you so much Sir, this resolved my issue.
Avatar Fabio says:
Thanks, a thousand thanks…
I was going nuts with this, it was the setting on Lenovo Vantage (I’d never looked it over)
Avatar Annie says:
YOU ROCK!!! I was going crazy!!! My camera is back!!! Thanks!!!
Avatar Jon says:
thanks for this article. I went to lenovo vantage but had to install that, as soon as it installed i saw a setting that had my camera off, clicked that and now it works!
Avatar Paul says:
Thank you, as simple as Fn F8
Avatar Pratisha says:
The image is corrupted. I switched on the F8 but still no proper image. any help would be valuable.
Avatar matt000169 says:
I had just the grey screen and no camera. I found it was the privacy setting in Lenovo Vantage. The weird thing is though that i had never used the app so when i went to look at the setting it had to install itself. Switched off the privacy and it worked fine. How the hell it got turned on though i have no idea.
Avatar Tom W says:
The F8 Key! Wow! Thanks! (I kept rolling back the driver which would work, then the new driver would reinstall itself, disabling the camera once again.) the F8 key solved the issue! Thanks!!!
Avatar Rajeev George says:
Thank you very much. Your advice was perfect – I could turn off the privacy from Lenovo Vantage. I can now use my laptop for our meetings.
Avatar Toni says:
I have tried all of these and none so far have worked. In the Lenovo Vantage app under Device Settings, Camera, there is not even an option for privacy settings
Avatar Cuppens says:
I had the same problem. Camera image did not show up in any program.

Fix it by going to Lenovo Vantage – Media (under system tools) – turn “Camera privacy tools” to OFF.

Avatar Carol Warkoczewski says:
Thanks so much – that was the ticket! I had to download the new “Lenovo Vantage,” then easily found the camera under Device Settings, Camera.
Avatar PupSy says:
Thank you !!!!!! I was getting mad!
Avatar Dede says:
Thank you!!! F8 worked like a charm.
Avatar shweta Ahuja says:
@Cuppens Thank You so much!
Avatar Suparurk Chaichomphoo says:
Thanks Jamie, it’s work for me
Avatar Jill says:
Wow!! I went through 50 million (slight exaggeration) Youtube videos, a zillion how-to articles, after failing to video attend three Zoom meetings. F8 it is! Brilliant! I was beginning to give up. Thank you so much!
Avatar Terri says:
Like some of the other users, I tried updated drivers, checked privacy settings, etc. and nothing worked. I just went into my “Device Manager”, double-clicked on my Integrated Camera, selected the “Driver” tab, and clicked “Roll Back Driver.” After weeks of struggling my camera finally works!
Avatar Rod Randolph says:
i cant even find integrated camera in the device manager. any ideas? so frustrating as you are probably aware
Avatar Z. Yasur says:
cant find any imaging device in device manager, tried downloading drivers but it still doesnt work. cant find the camera anywhere suggestions?
Avatar Anju says:
Thank you so much Jamie ! The steps worked for me.
Avatar John Pinx says:
Thank you for your post. Camera already worked in a snap!
Avatar Ama D. says:
THANK YOU SO MUCH! I hadn’t used my laptop for a few months and now that kids are at home an extra web cam is super helpful for all the online learning. These troubleshooting steps were EXTREMELY HELPFUL! I also agree with the other comments that updates to Lenovo via Lenovo vantage and re-installing the driver worked like a charm! The Vantage platform is nice (must be new with all the updates? ) You have a quick setting to easily turn your camera on/off – problem resolved!
Avatar Yiannis says:
Doing an automatic update of the easy camera driver worked for me after trying everything else for ages. Thank you!
Avatar Michael says:
Well done this guy knows his stuff. F8 worked. Thank you very much.
Avatar Pawan says:
F8 key was the solution…. Phewwwwwwwww.. Very Simple solution
Avatar Patty says:
I have tried all of the above and nothing is working. In Lenovo Vantage camera settings it says the camera is in use by another app and to close the app and try again. But I have no idea what app it would be as this is a brand new laptop. It’s an Ideapad Flex 14API. Any ideas on how to fix?
Avatar Carlos says:
if you tried activating your camera in Windows setting and it didnt do anything, try opening Lenovo Vantage (type in start box or install if you do not have it),,, just scroll down a little bit, on right hand side you should see “Quick Settings” Click the camera icon to turn it on if turned off. It worked for me Good luck
Avatar Holly Archer says:
Thank you! Going to the Lenovo Settings worked! (It’s Lenovo Vantage now). I appreciate your article on how to fix this. Apps can use the Easy Camera now. Whew!
Avatar Mr. X says:
Your first tip to hit F8 just solved the problem. Amazing!
Thank you very much my friend!
Avatar Marti says:
Lenovo Vantage helped me, thanks for the fantastic tips.
Avatar Michael Galvan says:
Thanks – I tried a large variety of suggested solutions (unsuccessfully) before finding this site. Uninstalled / reinstalled the driver and it works fine now.
Avatar David Scott says:
I tried all of the recommended fixes with no luck. I just received a Logitech webcam in the post and it was recognised quickly by my laptop. However, I had to uninstall the lenovo easycam completely before my new camera worked. I can’t believe Lenovo could not provide a simpler fix for this frustrating issue.
Avatar El says:
Hi David,
I find myself in the same situation. seems that ever since the Easy Camera driver was installed in September, my camera hasn’t worked. I also got a USB logitech webcam, that has been detected, but equally doesn’t work. I have tried disabling the Easy Camera, but no change.
What was the error code associated with your camera issue? Any tips on what I could do? thanks!
Avatar shubham says:
I tried to search for “Lenovo Settings”, but there was no such things on my computer. Instead I went through something called “Lenovo Vantage” and went to device settings from there, and then I could turn off the security setting. Thought it might be worth adding to your description. Thank you so much for the help
Avatar Suzane says:
Thank you! You saved my meeting!
Avatar Sandy says:
Thanks, me too. It was hidden in LenovoVantageTools – Communication Utility – Advanced Settings. And there is was, a tiny check box with ‘Private’ that was checked. OMG.
Avatar Diana Nitu says:
F8 so simple. Thank you so much
Avatar Max says:
I tried almost everything else before finding this comment. It worked. Had to install LenovoVantage and adjust privacy settings from within that program. Adjusting privacy settings through Windows did not work. Pretty dicey move by Lenovo to force you to use LenovoVantage. But now that the camera works, I’m happy.

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