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How to fix the ‘no audio output device is installed’ error in Windows 10

Posted by Jamie on November 20, 2018

You’re all set to play the latest remix you just downloaded, but when you click play, Windows 10 gives you the dreaded “No audio output device is installed” error. You try installing the drivers, but you’re not sure you have the right ones, you reboot, you try different drivers… Fear not, there is a simple way to ensure you’ve got the right drivers, and that all the necessary services are running. Usually, you can get back to pumping those jams in a matter of minutes.

Fix the ‘no audio output device is installed’ error in Windows 10

First let’s see if Windows Audio services are running and then what Windows has in terms of output devices and drivers.

How to fix the ‘no audio output device is installed’ error in Windows 10-3

  1. Right click on an empty section of the Taskbar and select Task Manager.
  2. Select the Services tab and the ‘Open Services’ text link at the bottom.
  3. Look for ‘Windows Audio’ and ‘Windows Audio Endpoint Builder’ services. Make sure they are running and set to automatic.
  4. Also check for the service related to your audio device and make sure that is running too. The name will differ depending on your hardware.

How to fix the ‘no audio output device is installed’ error in Windows 10-2

If all services are running, move on to the next step.

  1. Right click on the Windows Start Button and select Control Panel.
  2. Select Hardware and Sound and Device Manager.
  3. Click ‘Sound, video and game controllers’.
  4. Look at what is there and ensure your audio device is listed.
  5. Right click the audio device in question (it may have a yellow triangle next to it, it may not) and select ‘Update Driver Software’.
  6. Select Automatic and let Windows find the driver or manual if you would prefer to do it yourself.
  7. Reboot your system if prompted and retest.

In the vast majority of cases where you see the ‘no audio output device is installed’ error, re-installing the driver will address the issue. Occasionally when selecting Automatic driver mode in Windows 10, you’ll be presented with several options. If the specific driver doesn’t work, repeat the process and find the default ‘High Definition Audio Device’ driver that should be listed. Reboot and retry.

If that doesn’t work, you could try a refresh of Windows 10.

  1. Perform a system restore or backup any files you cannot afford to lose.
  2. Navigate to Settings, Update & security, Recovery.
  3. Select Reset this PC and the ‘keep my files’ option.
  4. Follow the wizard to reset Windows while keeping your personal files.
  5. Then reboot and retest.

A system refresh is the step of last resort but has been known to restore audio to fully working status. Even though the correct drivers may be present, the correct hardware selected, services running and everything appearing as it should be, there is occasionally a disconnect between the driver and Windows core. The refresh links the two together again restoring sound to your device.

If that still doesn’t work, it’s possible you’re experiencing a hardware failure. Though it’s rare for a sound card to die, it can happen to any component in your system. If you have a desktop PC with a free PCI or PCIe slot, the best bet may be to just buy another sound card. They’re very cheap, and would certainly be less cost and trouble than hauling your machine to the repair shop.

If you do have a laptop, there are other workarounds still. If your laptop is Bluetooth enabled, and most laptops these days are, you should consider investing in a pair of Bluetooth headphones. If you need to connect your laptop to a stereo system, there are Bluetooth adaptors that will allow you to do so. Many smartphones these days make do without the minijack—you can make your laptop work without one too.

I hope one of these steps works for you. If you have any other fixes for this error, let us know in the comments section.

7 thoughts on “How to fix the ‘no audio output device is installed’ error in Windows 10”

Dave says:
Having the same problem, Probably going to try to save my files and buy an Apple product 🙂
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Raki says:
– I tried to update the Drivers through Device manager. But windows saying “Already new drivers are installed”.
– Troubleshoot is not working.
– Installing audio drivers not helping.
– Even the damn System Restore also not working !!!

What to doooo……!!!!!

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CC.McP says:
“Look at what is there and ensure your audio device is listed” It’s not…that’s the point
Reply
M.ahs says:
Same there is nothing listed
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David j says:
Same, driver is not listed in local services options, so looking to see is it’s “running” is moot.
Sally says:
Went step by step but when trying to update the driver I got a message that said windows found drivers for your device but encountered and error when trying to install. A device attached to the system is not functioning properly. Any ideas what to do next?
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Sylvan says:
“If all services are running, move on to the next step.”

What is the next step if all services are not running? the service related to my audio driver is not even listed on the task manager services menu.

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Luke says:
I have the exact same problem. Anyone any idea?
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Peter says:
here’s a good one… there is no ‘Sound, video and game controllers’ in my device manager list 🙁

Also, in the control panel, i click ‘Sound’ and the pop-up says: “No Audio devices are installed” both in playback and recording tabs

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Peter says:
ps… and i did the windows reinstall ‘keep my files’… nothing changed on the sound front and i did lose heaps of programs, which ms made a list of for me…
Reply
Eager says:
Same for me. 😛

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