How Do I Keep Pokémon Go From Freezing?

Posted by Heather on August 12, 2016
Pokemon Go keeps freezing

There’s nothing more frustrating than when you think you’ve caught an elusive Eevee or Raticate, but your screen freezes with the Pokémon in the ball. Then, to make matters worse, Pokémon Go becomes unresponsive and you see the dreaded spinning Pokeball in the upper left-hand corner of your screen.

Let’s take a look at some possible ways to solve this issue.

Pokémon Go Froze: Why?

First of all, we’d like to state that most of the issues that many Pokémon Go players experience are directly related to the game’s server problems, so unless those are addressed and completely fixed, there are still going to be periodic—and, unfortunately, unavoidable—disturbances in your gameplay.                                                                                                                                                                      Pokemon Go Servers

  • If you’ve caught a Pokémon and then your Pokeball just freezes on the screen, wait until the little white Pokeball of death stops spinning in the upper left-hand corner.                                                                                                                                        Spinning White Pokeball
  • Next, close the Pokémon Go app completely, forcing it closed if need be.
  • Reopen the Pokémon Go app and see if the Pokémon that you caught before the game froze has registered in your captured Pokémon menu.

We’ve seen this work during gameplay of Pokémon Go, and it should work as long as you’ve waited for the white Pokeball to stop spinning. However, we’ve also noticed that sometimes the game does not register that you’ve caught the Pokémon, but it appears again at the same spot and you’ll have another opportunity to capture it.

Use Wi-Fi

We’ve noticed more glitchy behavior while on LTE as opposed to Wi-Fi as well; using Wi-Fi when possible is a better option for playing Pokémon Go. It’ll also spare your mobile device’s data plan from over-usage as well. Wi-Fi uses location services through its signal, as opposed to your mobile device’s built-in GPS and location services.

Turn Off LTE

Some iPhone 6 users noticed that by disabling LTE, Pokémon Go was more responsive and less of a headache.

  1. Go to “Settings” on your iPhone.
  2. Then, tap on “Cellular.”                                                                                                                                                Cellular iPhone 6
  3. On the next screen, choose “Cellular Data Options.”                                                                                                Cellular Data Options iPhone 6
  4. Next, tap on “Enable LTE.”                                                                                                                                          LTE iPhone 6
  5. Finally, on the last screen, tap “Off.”                                                                                                                           LTE off iPhone 6

This disables your iPhone 6’s LTE cellular service, but you’ll still receive whatever cellular service is currently available in the area.

In a nutshell, until the Pokémon Go servers can be stabilized to handle the heavy amount of traffic they receive worldwide, there are going to be some hiccups along the way. Let us know if you’ve discovered any other tips that can help with the Pokémon Go freezing issues!

Until next time,

Happy Pokémon Go playing (we hope)!

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