How To Program the AT&T UVerse Remote

Your U-Verse remote should be set up as soon as you buy it. But if this didn’t happen for some reason, or if it was reset during a power surge, there is no reason for concern. You can program a U-Verse remote on your own.

While you can contact U-Verse support, or even have a technician come out to program it, this can come with fees or at the minimum a lot of wasted time and frustration. As one of the major cable providers in the U.S. U-Verse TV provides customers with a cable box and a remote.

Once you finish reading this article, you will be able to program your U-Verse remote to control your TV, DVD player, or auxiliary device.

Different Types of the U-Verse Remote

Here are the steps for programming different variants of the U-Verse remote.

S10 Remote

The S10 remote can program a DVD player, a TV, or an auxiliary device like a sound system. Here is how:

1. Turn on the device you want to program.
2. Press and hold the appropriate mode button for that device (DVD, TV, AUX) and the Enter button at the same time.
3. You will know you are in programming mode if the mode button starts to light up.
4. Hold the Scan/FF button as long as the device you are programming does not shut down.
5. Turn on the device again with the Power button.
6. In case your device doesn’t turn on, hold the Rew/Scan button until it does.
7. Try to use the remote to control the device.
8. If everything is working, save the programming by tapping the Enter button.

If the power button does not immediately work it could be because you pressed the Scan/FF button too many times. You can undo this by pressing the REW/Scan button on your remote a few times. Once done, test the power button again. If it still doesn’t light up, retry the process beginning at step 1.

S20 and S30 Remotes

These remotes have the same functions as the S10 one, but they are more advanced. When it comes to controls, there is no difference between the S20 and S30 remotes.

Program U-Verse Remote by TV Brands

Before you start programming your remote, turn on the TV and make sure the protective battery strip is removed.

Each number on your remote corresponds to a TV brand:

How to program U-Verse remote by TV brand:

1. Simultaneously hold the Menu and OK buttons until the Power button lights up twice. When this happens, you will be in programming mode.
2. Starting programming the TV code by selecting On Demand. The power button will stay lit up.
3. Point the remote at the TV. Hold the number corresponding to your TV brand until your TV turns off. Release the number button and confirm the code.
4. Turn your TV on with the Power button.
5. Check to see if you can control the TV with the remote (change the volume, the channels, etc.).

   

Program U-Verse Remote by Audio Brands

Before you start, you should turn on your audio device and make sure the protective battery strip is removed. As a side note, you will not be able to change your TV volume with the U-Verse remote once you program the audio device. Use your regular TV remote for that.

Each number on your remote also responds to an audio device brand:

Follow these steps to program your audio device:

1. Hold the OK and Menu buttons until the Power button blinks twice, letting you know that you started programming.
2. Press the Interactive button. The power button will stay red.
3. Point the remote at the audio device. Hold the number which corresponds to your audio device brand. Release the button when the audio device gets muted.
4. Tap on Mute to unmute your audio device. Try changing the volume to see if it works properly.

Silver Remote

The Silver remote can also program a TV, DVD or Blu-ray player, or an auxiliary device. Make sure the desired device is turned on.

Here is how to program it:

1. Hold the mode button depending on the device you are using (DVD, TV, AUX) alongside the OK button.
2. The mode button will light up to notify you that it is in program mode. Make sure to start programming because the remote will be reset in 10 seconds.
3. Type in 9-2-2 and your desired mode will light up.
4. Press Play if you are programming a DVD/Blu-ray player or TV.
5. If you are using the Aux button to program a different device, press 0 for VCR, 1 for Tuner, 3 for Amplifier, and 4 for Home Theater.
6. Keep pressing FF until your device shuts down.
7. Save the code with the ‘Enter’ key.

Program the Point Anywhere Remote

Lastly, AT&T U-verse offers the Point Anywhere Remote. Although the instructions differ only slightly, there are two versions; the standard version, and the A30 programming remote. If you’re using the latter, the screenshot below lists the codes you need to set this remote up.

To set up your remote, do this:

1. Press and hold the remote’s Ok and Menu buttons together. The arrow keys will flash twice letting you know it’s ready to program.
2. Use the appropriate Mode key that correlates with the device you’re setting up (Aux, TV, DVD).
3. Hold the number button that corresponds with your TV model (see above).
4. Release the number button when your device turns off or your audio device mutes.
5. Check the power button and volume buttons to ensure everything is working properly.

How can I get a replacement remote?

If your remote fails, is exposed to liquid, or your dog chews it up you can get a replacement remote online. You can order one directly from U-Verse for $16, a third-party seller like Amazon, or you can call AT&T’s customer support if you’d like to ask for a free replacement (not guaranteed but definitely a good option).

What can I do if I can’t get my remote fixed?

As mentioned previously, when you have a service or equipment issue, you can contact AT&T to see if they’ll send a technician out, but this may be subject to a service fee (especially if it’s just for a remote control).

AT&T does offer an online help tutorial that is interactive and will help you troubleshoot your receiver and the remote itself. To use this tool, you will need your account username and password for access.

What is AT&T’s Support phone number?

The number to call for U-Verse specific issues is 1-800-288-2020. You can call this number for any issues with your home or internet service. Have your AT&T account number or home phone number ready when you call, unfortunately, you won’t get to a live person without it.

You Are All Set

If you followed these steps, you should be able to program your U-Verse remote for just about any multimedia device. In case you did everything and it still does not work, you may have an outdated device, or a brand not listed in the commands of the remote.