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How to Remove Your Fire Stick from the Alexa App

Posted by Arch on September 24, 2019
how to remove firestick from alexa app

First of all, the Amazon Firestick is one of the most popular Alexa devices out there. It is a Bluetooth remote controller that comes with voice support and a sleek, minimalistic design. Like any other Alexa device, your Firestick is connected to the Alexa app and can’t function without it. Removing or deregistering Alexa devices isn’t a complex process, but it may not be as straightforward as you’d like. Here’s how to remove your Firestick or any other device from the Alexa app.

Why Remove It?

You probably won’t need to ever remove your Firestick from the Alexa app. This device was built to last and will probably outlive your TV set. Most likely, should your Firestick start malfunctioning, doing a factory reset will suffice. However, exceptions exist with any device out there, so you may end up replacing a malfunctioning Firestick. This is where Amazon has got you covered. If the removal process itself requires some guidance.

remove firestick from alexa app

Before Deciding to Remove It

Some people will rush into replacing their devices at the first sign of strange behavior, even if your Amazon Firestick is not to blame, after all. It’s a powerful device, but it does have its limitations.

Battery

Even though it carries a staggering amount of capabilities compared to a regular TV remote, the Firestick is, after all, just that: a TV remote. It may be Bluetooth-based, it may come with Alexa voice support, and it may be much more intuitive, but it’s still powered by AAA batteries that aren’t rechargeable. Therefore, the ones that come with the device originally are expected to expire at some point. The problem being, that many Firestick users aren’t aware of this, so they end up replacing a perfectly functioning model unnecessarily.

Go ahead and buy two AAA batteries, open the back cover of the Firestick remote, and replace them. This should get the remote going again.

Obstructions

As mentioned, the Firestick is a Bluetooth-operated remote that works much better than its regular IR-operated remote counterparts. However, Bluetooth does have its limits and, despite the fact that it doesn’t need a direct line of sight to your TV set, obstructions may cause the device to perform erratically. Remove and rearrange the obstacles in the room to see if the remote starts working normally again.

remove firestick from alexa

Factory Reset

As time passes, your Firestick will get clogged with an increasing amount of data. Each one of these devices has a limited available space, so performing a factory reset may help you fix the problem. A factory reset should also work with a variety of other issues. To perform a factory reset, go to Settings, then Device, and scroll down until you’ve reached the Reset to Factory Defaults option. Select it, enter your pin, and that’s it. Your Firestick should return to normal performance.

Removing the Firestick from Alexa

If none of the above solutions has worked, chances are that you’re going to need to get a brand-new device from Amazon. That said, make sure you contact Amazon customer support first. A technical support official will try to fix things, and ultimately offer to replace your device, if no solution is found. In order to set your Alexa app with the new Firestick device, you’re going to need to remove the old one first.

Official Alexa Devices

This is called “deregistering” the device from the list of all Alexa devices in the app. To remove your Firestick from the Alexa app, visit alexa.amazon.com in your browser or open the Alexa mobile app. In the app, navigate to the menu on the left and select Settings. Onscreen, you’ll see a list of devices connected to the Alexa app. Select the Firestick device in question by clicking the Deregister button on the right side. Confirm this action and your device will be removed.

Other Alexa Devices

In case you’ve purchased a non-official version of the Firestick, the Deregister option won’t be displayed in the above-mentioned settings menu. Removing such a device requires a different approach.

First, you’ll need to visit amazon.com and log into your account. Then, navigate to Accounts & Lists and select Manage Your Content and Devices. Click Your Devices to open this tab and locate a three-dot button on the left side of each listed device. Click this button, select Deregister, and confirm the action.

Following both of these tutorials will remove the Firestick device in question from your account. Reauthorization is required if you want to reactivate it at some point in the future.

Removing Smart Home Devices

In some cases, your Firestick may be present in the Smart Home tab in your Amazon App. To remove it from this list, open your Alexa app, tap the three horizontal lines button in the upper-left corner, navigate to Smart Home and scroll down until you’ve found the Firestick device in question. Click on it, go to Edit in the top-right corner, and hit the trash can icon in the upper menu. Confirm, and your Firestick device will be removed from the Smart Home list in your Alexa app.

You can remove any other smart home device by using this method.

Removing Amazon Devices from Alexa

As you can see, removing your Firestick or any other Alexa device from the Alexa app is an uncomplicated process that won’t take up too much of your time. Take a moment to check for the underlying causes of the Firestick malfunction before removing it from the app altogether, though.

Have you ever removed a device from the Alexa app? Did you find it in the Home Devices tab? Feel free to engage in the comments section below to tell your story.

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