Some Samsung Galaxy S5 users have been complaining about the slow Internet speed. This issue of the Internet slow is even happening to some when using apps like Facebook, Snapchat, Instagram, WhatsApp, Twitter and YouTube. Below we’ll explain how you can fix the slow internet problem on the Samsung Galaxy S5.
There can be several different reasons that the Samsung Galaxy S5 Internet connection is slow and pages not loading. Before we explain the different ways to fix a weak Internet connection on the Galaxy S5, below are some reasons why this problem is occurring on your smartphone.
Common reasons why Samsung Galaxy S5 Internet is being slow:
- Poor signal or low signal strength.
- Poor Wi-Fi network.
- Website is under heavy load or too many users accessing the website.
- Network congestion or too many users of the network.
- Apps running in the background.
- Device memory is low.
- Internet cache is corrupted or full.
- Update the Galaxy S5 firmware.
- Outdated browser software or browser software requires update.
- Exceeded data speed limit or speed reduction is reached.
Any of the reason above can cause for a slow Internet connection on the Samsung Galaxy S5. After you have checked to see what is cause of the problem is behind the weak data connection, and you still can’t figure out how to fix the bad Internet problem, follow the instructions below on how to fix the Samsung Galaxy S5 slow Internet issue.
Clear caches on Samsung Galaxy S5
In most cases, the above method will help solve the slow Internet problem on the Galaxy S5. But if for some reason the Samsung Galaxy S5 Internet is still slow, completing a “wipe cache partition” should fix this problem. This method deletes no data from the Galaxy S5. All data such as photos, videos and messages are not deleted and will be safe. You can perform the “Wipe Cache Partition“ function in the Android recovery mode. Read this guide to learn how to clear Galaxy S5 phone cache .
Make sure WiFi is turned off on Samsung Galaxy S5
It’s very common that your Galaxy S5 is still connected to a weak WiFi signal, and you should you check to make sure the WiFi disabled or turned OFF. The following will take you to the Wi-Fi settings of the Samsung Galaxy S5:
- Turn on the Galaxy S5.
- Select on Menu.
- Select Settings.
- Select Connections.
- Select Wi-Fi.
- Touch the ON/OFF slider next to Wi-Fi to turn Wi-Fi OFF.
Get Technical Support
For those that have done everything they can to fix the slow Internet connection on the Samsung Galaxy S5, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damaged. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.