If you have just bought Samsung’s recently launched smartphone, the Samsung Galaxy S9 or Galaxy S9 Plus, you might be wondering why you’re not able to activate the gyro and rotate the display of your smartphone. A lot of users are experiencing this problem when they have enabled the screen rotation feature. This is when your display doesn’t shift from portrait to horizontal display or vice-versa.
There are also some problems that the Samsung Galaxy S9 and Galaxy S9 Plus users experience just like the keys are appearing upside down on the screen or the camera is also upside down. There’s a possibility that you’re experiencing this problem because of a faulty software that hinders it to function. One of the many effective options is to perform a software update on your Samsung Galaxy S9 or Galaxy S9 Plus. Updating the software can help fix any bugs or underlying settings and can help ensure you won’t experience these issues again.
How To Fix The Screen Not Issue On Galaxy S9 and S9 Plus
There are numerous methods you can perform when solving the not-rotating screen issue of your Samsung Galaxy S9 or Galaxy S9 Plus. The first method you can perform in fixing this issues is performing a hard reset  on your smartphone.
To check it, you can do a self-test to examine and know if the gyroscope and accelerometer are functioning on your smartphone. After you have performed the feat, you should be able to perceive the reason that may be causing the not-rotating screen issue of your Samsung Galaxy S9 or Galaxy S9 Plus. Input this code: *#0*# to your smartphone’s dial pad. Perform a self-check by pressing the sensor once you’ve attained the display for service purposes.
Check Factory Defaults
You must do a factory defaults  if your service provider has turned off the ability to reach your service screen. You learn how to do a Galaxy S9 and Galaxy S9 Plus factory reset by reading this guide . It is recommended that you contact your provider to check and see if they know how to fix the problem before you do a factory reset  of the Galaxy S9 and Galaxy S9 Plus.
There is an alternative method to fix this but we don’t advise you to perform it. The way to do it is by doing a hard reset on your Samsung Galaxy S9 and Galaxy S9 Plus. If you decide to opt for this fix, not that all of the data on your apps, photos, videos, and contacts are definitely going to be deleted.
It is suggested that you store all the data from your Samsung Galaxy S9 or Galaxy S9 Plus so you don’t misplace it. You can create a back up on your smartphone by heading to the Settings app, then heading to the Backup & Reset section. To learn more about how to perform this feat, please read this article on How To Hard Reset Samsung Galaxy S9 .