How to Fix TV Sound Problems with Chromecast

Google Chromecast

Say you’ve picked up a Chromecast and are about to cast a movie or show you’ve been dying to watch. The video is up on your TV screen in all its glory, but there’s no sound—did you suddenly lose your hearing? Probably not. These things don’t always work perfectly out of the box.

This post highlights various solutions to fix sound problems with your Google Chromecast.

Sound Fix Solutions

The first and easiest fix to try when dealing with an audio problem with your Google Chromecast is disconnecting it and reconnecting with a different HDMI port. (This is assuming, of course, that you have a secondary HDMI port available.) Believe it or not, I have had issues with individual USB ports not working with a device, and trying a secondary USB port solved the problem.

But what if that didn’t work for you? The next thing to try is disconnecting your Google Cast app or the Google Cast extension in your Chrome browser from your Google Chromecast, and try reconnecting.

But what if you’ve tried that, too, and the sound still isn’t working? I’ve got a couple more tricks up my sleeve that may hopefully solve your sound issue.

Google Chrome Browser

  1. Open your Chrome browser, go to the Google Cast extension in the upper right-hand corner, and click on it.Chromecast Selection
  2. Click on the small arrow in the upper right-hand corner of the box where you select your Chromecast. Then click “Cast this tab (optimize for audio).”  Click Google cast arrow

You should now hear and see what you’re casting on your TV.

Other Suggestions

If you’re still in a pickle, another thing you can try is turning off the TV for a minute or two to reset everything. That could sort things out if the problem is a bug in your TV.

Is your Google Chromecast powered by a USB port on the back or side of your TV? Plug your Chromecast directly into a wall outlet for power, instead of using the TV to power it. Turn everything back on and see if you have sound now.

You can control the volume on the Google Chromecast from your smartphone if you are using it to cast to your TV.  Make sure the volume is turned up on your device.

I know from personal experience that my Google Chromecast won’t work properly through an HDMI extender—the audio works, but the video doesn’t. But when my Chromecast is plugged directly into an HDMI port on the back of my TV, the Chromecast works without a hitch.

You can do a lot with Chromecast, once you get it working properly. Hopefully, one of these solutions has resolved the sound problem with your Chromecast device, and you can enjoy fully functioning audio and video after reading this post.

Posted by Heather on June 2, 2016

21 thoughts on “How to Fix TV Sound Problems with Chromecast”

Clyde Phillips

September 11, 2016 at 11:10 am

Unfortunately none of your Solutions work as I have tried literally every configuration possible and done all the reboot unplug plug in as required let me ask is there a box that I could plug the HDMI cable into and then have separate HDMI out and RCA jack out or something of that nature before it even gets to the television that I could plug audio into something separate

Reply

Heather

September 12, 2016 at 10:34 am

Hi Clyde,
I’m sorry you’re having a hard time getting sound to work. Do you have a sound system that you could connect to your television instead of the built in Tv speakers? Then, connect the Chromecast to the HDMI port of your television and sound should work. Also, make sure you’ve installed the most current version of Google Chrome browser.

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Martyn

November 20, 2016 at 1:44 pm

I’ve had problems with Netflix not casting the audio correctly for a while, work-arounds like not using the netflix app but screencasting from phone/tablet worked. But now I think I have solved the problem! Netflix seems to default to 5.1 audio, if your TV doesn’t have dolby digital plus 5.1 the audio just wont work or you’ll get back ground noises with no dialogue, check the settings in Netflix, make sure it is in Stereo and not something fancy.

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audrey

December 2, 2016 at 4:16 pm

I set up chromecast on my samsung tv. I used my iPhone to cast. No audio. I phoned Samsung support and they told me that I can’t use an apple product to cast to my samsung tv. Is this correct? If so, consumers should be informed before buying a chromecast.

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Richard R

December 7, 2016 at 6:03 pm

they straight up lied to you. i know FOR A FACT that it works. because ive done it. my father in law recently bought a samsung tv and has a chromecast. my iphone casts to it prefectly fine

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big M

January 3, 2017 at 10:39 pm

chrome cast is not an Apple product is completely different

Heather

December 2, 2016 at 7:47 pm

Hey Martyn,

Thank you for the information!

Reply

Heather

December 2, 2016 at 7:49 pm

Hello Audrey,

Which app were you trying to cast to your Samsung Tv through the Chromecast ? This will help me try to solve your issue.

Thanks!

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Rosiland Moore

December 17, 2016 at 12:04 pm

Changing HDMI port fixed it. Thank you. #AggravatedWithPlugN(o)Play

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Hitesh Avlani

December 18, 2016 at 7:59 am

Thanks! Your article was very simple to understand and many option on resolving difficulties with chrome cast . was having problem with no audio. Changed the HDMI, did not helped, switched off all the connected sockets and TV! HURRAY and I have the audio.

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Evelyn

December 20, 2016 at 9:13 pm

I need help…bad!! I have chrome cast, but can only use it in the bedroom, because the tv in the livingroom’s sound doesn’t work. I have a soundbar that we use, instead. Is there a way to get the sound to work, using the soundbar along with the chromecast? I purchased the chromecast audio actually, today, to see if that would work, but they can’t “cast” simultaneously, unfortunately. Can anyone help me?? I’m beyond frustrated!! tyia

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Tami Short

January 20, 2017 at 5:08 pm

Evelyn, T’m sorry I don’t have an answer for you but the exact same question and I just wondered if you ever got yours to work? If you could help please let me know. Thank you, Tami

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camille barker

December 25, 2016 at 1:14 am

i was casting from my browser on gmail then i started casting direct from the chromebook and i lost sound on both the cast from browser and cast from chromebook so i had to reboot the chromecast now i only cast from the browser and have had no problem sense so stay away from the cast from chromebook that shows when you click on the time on the lower right corner.

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liz

December 27, 2016 at 10:09 pm

i am able to view from pc and from ipad both to the tv.. great video quality but no sound.. what am i doing wrong

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James

December 31, 2016 at 8:13 am

My case is a little different. I have been using my Optoma projector with chromecast for months without an issue. Got up this morning and no sound from the projector, either from the Chromecast or the BlueRay player, so the problem is apparently in the projector, not the chromecast.

I’ve already confirmed the audio for the projector is on and rebooted the chromecast.

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Emma

January 3, 2017 at 9:44 am

Hello! Im having some serious problem with my audio on my chromecast, it’s not in sync and the sounds is sparky as well. I have tried everything on the chromecast website, switching HDMI port restarting the tv, chromecast (even factory resetting it) and the router. I have also tried casting from both my computer and Android phone, looked into the advanced installation of the sound for the chromecast. I dont have any speakers to plug into the tv. But the thing is that its a brand new TV and the chromecast worked fine on my old one. No idea what the problem could be…

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David Hilton

January 8, 2017 at 10:26 am

Since a software update my Nexus 7 has stopped streaming sound on my Chromecast.
Any suggestions?.

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David Hilton

January 8, 2017 at 10:29 am

Since an update my Nexus 7 no longer streams sound on my Chromecast. The picture is ok.
Any suggestions?.
Thanks.

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Larry

January 12, 2017 at 12:28 pm

Anything I download to my Lg tablet will play movies from showbox fine.I use es file explorer for play back.As well installed All Cast and movies play fine. But recorded tv shows from Showbox or streaming I get picture I get no sound and there is a sound speaker ivon w no sound on tbe screen. How can I get sound on tv shows asxwell as my movies? Again movies from Showbox have sound only tv shows do not?

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adela

January 14, 2017 at 11:42 am

Chromecast has nothing but problems. I am truly shocked that they would go to market with a product that is so flawed.

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Lisa

January 15, 2017 at 12:38 am

I have chromecast working but it only plays through HDMI3. Even though i have it plugged into HDMI1 on the side of my TV. I assume because it doesn’t play on HDMI1, I am unable to get the audio to go through the 5.1 speakers. Is there something in the TV settings I could change? All other HDMI ports are taken.

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