Where Did My Snapchat Heart Emoji Go?
Ever since Snapchat came out of the gate in 2011, it has been growing exponentially, adding millions of users – the last available statistics (February 2019) show that more than 200 million people use the app every day. Although the app’s growth has leveled off, Snapchat has always focused on adding new features and abilities to the app to attract new users. Some of these features have not panned out, such as the now-defunct SnapCash feature that aimed to replace Venmo or Apple Pay. Some features work well, but have just never caught fire with the user base, such as the location-sharing functionality of SnapMaps, still in place but ignored by much of the user base. And then there are features like the Best Friends list, which has produced almost as much excitement and drama as similar lists once generated for us all back in middle school.
Every time a user of Snapchat sends a chat message or shares a snap with a friend, Snapchat updates a database that analyzes that user’s interactions with all their friends on the app. As users send messages back and forth, a fairly sophisticated algorithm assesses all of the waxing and waning relative popularity of everyone on your friends list before creating a special collection of your ‘Best Friends’. You can have up to eight Best Friends at a time, although users who don’t use the app heavily may have fewer than eight. Your Best Friends will be those whom you engage most with, which includes how often you message them, how often they message you, and how much the two of you interact in group chats.
Part of the appeal of the Best Friends list for many users is that there aren’t just one kind of friend. In fact, there are seven different “friend conditions” that you can have with any particular Best Friend, and each of those friend conditions has – of course – it’s very own emoji that will appear next to your friend in the list. In this article, I will show you how to see your Best Friends list, and show you each of the possible emojis and what they mean.
Note that Snapchat is changing emojis constantly – and I mean constantly, as in I wouldn’t be surprised if they got rid of one of these emojis and replaced it with two different ones literally while I’m writing this article. So if you see a new emoji on your Best Friends list, be sure to check back here frequently to see if we’ve figured out what it means.
Where Can I Find My Best Friends List?
Your Best Friends list is easy to find; if you use Snapchat even occasionally you’ll see it all the time. That’s because it makes its appearance on the Send To page, where you pick the recipients of your snaps. From the home screen, tap on the Friends button (the text bubble at the lower left of the screen) and then tap on the Send To button (the text bubble at the upper right of the screen). Your complete list of friends will appear, with your Best Friends listed in their own special box at the very top of the list. You can also access your Best Friends list by taking a snap, then hitting the Send To button (the blue arrow on the lower right side of the screen), which brings up a differently-formatted, but equally functional, Send To page with your Best Friends list again at the top.
What Do the Heart Emojis Mean?
As I mentioned above, there are now seven different emojis that can appear in your Best Friends list. Snapchat used to have a three-emoji system of yellow hearts, red hearts, and the coveted pink hearts, but as anyone can see, no feeble three-heart system can convey the complexity and importance of your Best Friends list, so those old emojis are out like disco. (Actually the yellow and red hearts are still in the list, and still mean the same things they used to mean.) Here are the seven replacement emojis, and what each one means. Note that a particular Best Friend can have more than one emoji, as the emojis represent different conditions rather than exclusive levels like the old heart system.
The red double hearts (I guess pink isn’t manly enough to denote SUPER BFF status) indicates that this person is your #1 best friend, and that you are THEIR #1 best friend, and you have both maintained this status with one another for two months in a row.
Honestly, I don’t see how you could be any more super BFF than that.
The diet version of Super BFF, regular BFF status means you’ve been each other’s mutual #1 Best Friend but for only two weeks.
The old yellow heart appears again next to your #1 Best Friend – if you are also THEIR #1 Best Friend.
This is the basic Best Friend level. The person is one of your Best Friends, although you are not one of THEIR BFs.
A step up – your #1 Best Friend is the same person as their #1 Best Friend. The three of you should probably get together and hang out sometime.
This person is someone with whom you share a Best Friend.
The snapstreak flame indicates that the two of you have maintained a daily back-and-forth in every 24 hour period for as many days as the little number that also appears.
Why Did My Heart Emoji Change?
Nothing is more frustrating – you’ve finally got that coveted Super BFF status with your Snapchat soulmate, and suddenly your beautiful double red hearts disappear from your account! Have they been stolen? Was there a coup at Snapchat HQ? No, all that’s happened is that the relationship between you and your Super BFF stopped qualifying. One of you found a new BFF, in other words. All of the status icons can disappear (and reappear) as your friendship statuses change.
Can I Get the Heart Back?
The only way to restore a previously-displayed emoji is to recreate the original condition – make the person your Super BFF again, or your Mutual Bestie, or whatever status icon has disappeared. You can’t just ask Snapchat to restore it; they trust their algorithm and they follow its results. There is one exception – if you think a Snapchat Streak was wrongly terminated, you can visit the support page which dedicated to helping people find unfairly-lost Snapstreaks.
Can I Change These Emojis?
Actually, yes! Most people don’t know about this but you can customize all of these emojis and pick your own icons to display in your Snapchat app. (Your Best Friends will still see whatever emojis they have picked, or the defaults.) You can quickly navigate to an emoji picker and select what all of the emojis are for each of these statuses.
Start by opening your profile settings, scroll down to Features, and select “Customize Emojis”.
To change any emoji on the list, simply tap the entry, and select a new emoji from the full list.
We have plenty more Snapchat resources where these came from!
Find out when your Best Friends list will change with this overview of how often the Best Friends list updates.
Here’s our tutorial on whether Snapchat can detect screen recorders.
We’ve got a walkthrough of how Snapchat orders your Best Friends list.
We’ll show you how to tell if someone added you on Snapchat.
Lots of people wonder this – does Snapchat eventually delete unread snaps?