Facebook App Keeps Closing – What to Do
There’s nothing more frustrating than having your Facebook app close mid-video. Unfortunately, it happens to many users. Is there a remedy to browse your favorite social media site without interruption?
Just because your Facebook app is crashing all the time doesn’t mean that you need to stop using it entirely. This problem can occur for a myriad of reasons from update problems to your phone overheating.
Fortunately, there are a few solutions that you can try. Keep reading to find the one that works best for you.
Solution 1 – Do Some Device Housekeeping
Sometimes the problem is as simple as memory issues on your phone. Clear out old songs, pictures, and apps that you don’t need anymore and check your available space and usage.
Don’t forget to clear out the cache for your Facebook app, too.
For most phones, simply go into the Settings menu and then to the Applications submenu. Scroll down to Facebook and tap on the selection. Go to the Storage selection next and tap on it.
In the next menu, choose Clear Cache to clear out temporary files for the app. Furthermore, you can also choose Clear Data at this time if you would like to make more room in your device’s memory.
Solution 2 – Updates
Next, you may want to check that your OS and Facebook app are up-to-date. Depending on the device you have, you can generally go to the Settings menu. Under the General heading, take a look at Software Updates to see if you need to do another one.
In addition, check for Facebook updates by logging into the app store you downloaded it from. The store will list the latest version and will usually prompt you if an update is needed.
Solution 3 – Delete and Reinstall the App
Yes, you may have to delete your app. You will be reinstalling it right afterward, though, so your downtime will only be a few minutes.
There are different ways to delete an app. You can go through your Settings menu, drag and drop the app icon, and confirm the deletion. Alternatively, you can choose “uninstall” through your app store. Pick the method that works best for you.
After your device is Facebook-less, it’s a good idea to restart your phone to clear the cache. When your device is back online, you can go back to your app store and download Facebook again.
Solution 4 – Hard Reset
Additionally, you can try doing a Hard Reset on your device.
For Android devices, power your phone off. Next, press and hold the Volume Up and Power buttons at the same time until your device’s logo appears.
If you have an iPhone, the process is similar. Press and hold both the Sleep/Wake and Power buttons simultaneously. Keep holding until you see your device’s logo appear on the screen.
After the phone reboots, try to use the app again.
Solution 5 – Delete Facebook Account from Device
Your smartphone automatically stores login information for your apps. Deleting this will disconnect Facebook from your device.
Delete/disconnect your account by going into your device’s Settings menu and selecting the Facebook settings. Delete the Facebook account from your phone.
Next, open the Facebook app again and enter your sign-in credentials. Afterward, go back into your settings and re-enter your username and password for Facebook.
Solution 6 – Conflicting Apps
If you noticed your Facebook app closing unexpectedly after you recently installed another app, there may be a conflict between the two. Try uninstalling the new app and running Facebook again to see if that resolved the problem.
Sometimes running too many apps on a device can also cause unexpected crashes and slow loading performance. Check your phone settings to see how many apps you have running at once and try to close a few.
Solution 7 – Resync via iTunes (for iPhone users)
Sometimes resyncing your phone to iTunes can alleviate many problems. That’s because it allows your iPhone to download important software updates.
If the worst should come to pass, you can also back up your data at this time. That way, you will have it ready just in case you have to move onto the final solution suggestion.
Solution 8 – Restore Factory Settings
Lastly, you can always try restoring factory settings on your device. Use this as a last resort, however, because this wipes away all of your data. When you perform a factory reset, any data you don’t save is unrecoverable. So make sure to back up your valuable information so that you can restore it later.
Some people also like to install older versions of Facebook on their device. However, if you choose to do that, know that there is some risk involved because that version may have vulnerabilities and compatibility issues with your phone.
Finally, you may have to try different methods before you find one that works. Use the Reset Factory Settings options as a last resort and remember to back up all your data before doing this, or it will be lost forever.