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How To Stream Plex to a Samsung Smart TV

Posted by Jamie on August 2, 2018

The Samsung smart TV is a great product with crystal clear screen, great color and decent sound. The smart part is okay too except some of the apps aren’t so good. The Netflix app for one is nowhere near as good as that available for LG. The Plex app is okay but can be fiddly to set up. Perseverance is definitely needed! Here is how to stream Plex to a Samsung smart TV.

I am gradually switching all my viewing over to Plex and away from cable. It is a bit of a pain not being able to get TV over the internet but if you have a decent HD TV antenna and DVR box it works okay. Streaming to other devices is simple if you have decent WiFi but getting my Samsung smart TV to work took some effort.

I have a Samsung UE50MU6120 smart TV from 2017 with Samsung Smart Hub built in. The Smart Hub is pretty good, much faster than the older version and works with most mainstream apps if you can get them installed. Plex is officially available from Samsung too which is useful. As Samsung uses a walled garden for apps, only officially sanctioned apps appear there. I know of no way of sideloading an app on a smart TV so this is good news.

Installing the Plex app on your Samsung smart TV

Before you install the app, you should check whether your Samsung smart TV is supported or not. Apparently not all are, so visit this page on the Samsung website and select ‘Check your device’ above the image on the right. Select your exact model of TV to make sure it’s compatible. Presumably if your TV isn’t compatible, the Plex app won’t appear but I can’t guarantee it.

If you have a compatible TV, add the app using the Samsung Smart Hub.

  1. Make sure your TV has an internet connection.
  2. Open the Samsung Smart Hub and sign in if necessary.
  3. Select recommended apps from the main screen and either browse or search for Plex.
  4. Select Install from within the Plex app screen and let the TV install the app.
  5. Select Plex from your app list to open.
  6. Log in to Plex using the same credentials you use on your Plex Media Server.

Once you log into Plex, the app should begin populating your libraries and media from the Plex Media Server if it is running. Obviously, you need to keep your Plex Media Server switched on and available to be able to use the Plex app on a Samsung smart TV. Once the app has been populated, you should be able to stream media between your server and TV without any problems.

Troubleshooting Plex on a Samsung smart TV

I had a couple of problems with my setup that took a couple of hours to figure out. First, the app would open and then immediately close. The second, the app would open but not connect to the Plex Media Server. Both of which I was able to figure out with a little help from the web.

Plex app opening and closing on a Samsung smart TV

This problem took the longest to figure out. I had performed a firmware update on the TV to get the latest version of the Samsung Smart Hub. I had a good WiFi connection to the network the Plex Media Server is on and everything looked good. The app installed without a problem and appeared in the apps list. Yet every time I opened it, the app opened to the plash screen and then closed again.

I had to perform a factory reset on my TV in order to get this to work.

  1. Turn the TV on and use the remote.
  2. Navigate to Settings, Support, Self Diagnosis and Reset.
  3. Confirm the reset.

It takes a few minutes to reset and reboot but once done, the Plex app worked perfectly. Until I tried to connect anyway.

Plex Samsung smart TV app will not connect to the Plex Media Server

Once the Plex app would open and stay that way, I wanted to get up and running as quickly as possible. So not being able to connect the app to the network was annoying to say the least. I had the correct IP, router and DNS settings, the Plex Media Server was online, the network was good, the TV had an internet connection, Netflix worked fine but Plex would not connect.

Thanks to the internet, I found out that secure connection within Plex settings was interfering with the app. Turning it off enabled the app to work properly. Go to Settings and Network Settings in Plex and turn off Secure Connection. Voila, it works!

2 thoughts on “How To Stream Plex to a Samsung Smart TV”

will caput says:
Complete list of compatible devices here:
https://www.samsung.com/us/appstore/app/G00002687241-compatible
It seems Plex is not supported after 2015/2016 model year.
Reply
Uto says:
Hi Jamie,
do you know if my Samsung Smart TV “UE48JU7500KXZT” is compatible with Plex?
Or is exist an app like Plex for my Smart TV…
Thanks for you Kindly reply 🙂
Uto
Reply

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This Guide Last Updated: August 2, 2018

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