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How To Solve Bluetooth Problems On Huawei P10

How To Solve Bluetooth Problems On Huawei P10

Many of our readers have asked us to provide solutions on how to fix Bluetooth issues on the new Huawei P10 smartphone. Those using the wireless headsets and those who connect their smartphone to their car via Bluetooth, find it quite annoying when the Huawei P10’s Bluetooth fails to work as they expected.

Whereas a section of our readers have complained about being unable to establish Bluetooth connections altogether with other Bluetooth devices, other readers have found the Bluetooth connection to work just fine with some Bluetooth devices but fails to work with other devices.

Prior to fixing the Bluetooth issues, it would be better to find the cause of the problem. Usually, the problem could either be the Bluetooth device you are trying to connect to or your own Huawei P10 smartphone.

Other issues causes include malfunctioning of the software, misbehaving apps, physical damage to the phone or bugs. In this article, we will provide some proven solutions to the Bluetooth problem on your Huawei P10 smartphone.

The initial solutions to the Bluetooth problems are quite easy but they it gets more complex to troubleshoot as we look further into the solutions. To begin troubleshooting, you need to first make sure that the Bluetooth problems are resulting from faultiness on the side of your phone and not another Bluetooth device.

This can be easily checked by connecting a different smartphone to the Bluetooth device you are trying to connect to, if the two get connected and work fine, then you now know that the problem is with your Huawei P10 smartphone. To confirm this test, connect your Huawei P10 to a different Bluetooth device and check to see if it works or not. Proceed with the solutions below once you have established that the Bluetooth problems are originating from your Huawei P10.


Fixing the Bluetooth Issues on your Huawei P10: Solutions

Remember to Toggle on the Bluetooth

More often than the problem might be very simple and all you need to do is toggle the Bluetooth connection so that once you have turned it on, it can now start working properly. Simply follow the steps below if you find any difficulties in connecting to a Bluetooth device.

  1. Pull down the notification shade on the Huawei P10
  2. Click on the Bluetooth icon to turn it off.
  3. After about 5 seconds, turn the Bluetooth back on and allow it to search for the Bluetooth devices within range


Restart your Huawei P10 device

A simple Huawei P10 restart might be all you need to get your Bluetooth connection working once again. Restarting the smartphone helps to give it a fresh start and it also refreshes its settings as well as the software. This helps to fix any glitches which could be preventing your Huawei P10 from connecting to other Bluetooth Devices in range.

  1. Turn off Bluetooth
  2. Press and hold the Power button until a power menu appears on the screen
  3. Click on the restart option and your smartphone should restart.
  4. After your smartphone has restarted, turn off the Bluetooth once again and let your Huawei P10 search for all the Bluetooth devices in range.


If the problem persists or the problem recurs after a short while, try the solution provided right below.


Delete all the existing Bluetooth Connections

You might find that your Huawei P10 has too many devices that were connected to it previously. Try to delete these connections from your smartphone to see if it will fix the problem after you restart your phone.

  1. Go to the Settings menu on your Huawei P10
  2. Click on Bluetooth
  3. You should see all previous connections listed under the Bluetooth section
  4. Click and hold each device’s name until you see a menu. This menu should give you the option to delete the particular device’s name from the list.
  5. Click on Delete and confirm your deletion
  6. Repeat this process for all the devices on this list
  7. With the list empty, turn off Bluetooth.
  8. After about 5 seconds, switch back on the Bluetooth and give the smartphone some time to search for Bluetooth devices within range.


Deleting Bluetooth App Cache

Caches are text files that contain data which helps your device in opening of apps quickly. The cache files are entirely used for your device to perform fast and smoothly. These cache files do not contain any crucial information. The cache files are repeatedly created every time you delete them whenever the app is reopened. If the cache files get corrupted, which happens occasionally, the app might malfunction. To delete the cache files, follow the steps provided below;

  1. Turn off the Bluetooth
  2. Go to the Settings menu
  3. Click on Apps
  4. Shows All Apps by swiping to the left or to the right
  5. Locate Bluetooth apps and click on it
  6. Click to Empty Cache
  7. Give your device some time delete the all the Bluetooth cache and then turn on.

Check to see if Bluetooth problems on your Huawei P10 have been fixed.


Perform Factory Reset

Factory reset your Huawei P10 as the last option once all the solutions provided above fail to work. You must back up all your files because factory reset will delete all your files and settings. Note that you may also have to re-install third party apps which are usually deleted whenever a factory reset is performed. Factory reset takes your phone back to its original state you bought it in.

  1. Go to the Settings Menu
  2. Click on Backup & Reset
  3. Click on Reset Factory Settings.


Wait for your device to delete all the data and restart. Once your Huawei P10 restarts, check to see if it can be able to connect to other Bluetooth devices. If the Huawei P10 Bluetooth problem has been factory after performing the factory reset, restore all the files you had backed up and continue using your smartphone.

The above solutions should help you effectively fix Bluetooth issues on your Huawei P10, especially those issues arising due to malfunctioning of apps and software.

However, if the Bluetooth issues persist after trying all the solutions provided above, then consider checking any physical damage to the device. This can be best done by your carrier or a licensed smartphone repair shop.


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David Williams

Mar 21, 2017

3076 Articles Published