Samsung Galaxy S5 Keeps Turning OFF (Solution)
If you have issues with a Samsung Galaxy S5 that keeps turning off without any prompting on your behalf, when it was great with no problems before, then you’re probably a little unhappy with the situation. It’s a known problem; sometimes the Galaxy S5 suddenly begins to turn off several times without warning. When the Galaxy S5 keeps restarting itself, you can try some of the following solutions to help fix when an Galaxy S5 keeps restarting with a Samsung logo. However, the best option would be to find a Samsung technician and get the Galaxy replaced or fixed as soon as possible.
If a new Galaxy S5 keeps restarting over and over like the Galaxy S4, Galaxy Note 4, Galaxy Note 3, or any other model of the Galaxy models, see if the Galaxy is still covered under its warranty.
Having the Galaxy S5 under warranty when a Galaxy S5 keeps restarting can help you save some money in case something is seriously damaged with the Samsung Galaxy S5. While you can of course do your own troubleshooting, it’s still not a bad idea to get the Galaxy S5 checked out by Samsung Support if you have a Galaxy S5 that keeps rebooting, shutting off, or freezing.
Sometimes this issue can start happening because there is a new app installed that is causing the Samsung Galaxy S5 to crash, or it could be due to a defective battery that can no longer provide the required amount of power. Even a bad firmware update can cause crashes. The following are two ways to fix a Samsung Galaxy S5 that keeps restarting.
An application is responsible for the sudden reboots.
For those who don’t know what Safe Mode is, it’s a different mode that places the Galaxy S5 into an environment where only the software necessary to run the OS is running. This allows users to securely uninstall applications and remove bugs, as any programs that may have been causing the problem are unlikely to still be running in Safe Mode. Considering this, you can use Safe Mode if any installed apps no longer work or if the Galaxy S5 keeps restarting.
Power off the Samsung Galaxy S5 completely. Then keep the power on/off button pressed down to reboot the smartphone. Once the screen is activated and displays the Samsung start logo, immediately hold the volume down button. Keep it pressed until the SIM PIN is queried. At the bottom left you should now find a field with Safe Mode.
The Android operating system causes the Galaxy S5 to keep restarting
A common reason that the Galaxy S5 might keep restarting or rebooting itself is because of a new firmware update that has been installed. We recommend in this case to perform a factory reset on the Samsung Galaxy S5.
Before you go to factory reset the Galaxy S5 to help fix the rebooting problem on the smartphone, it’s important to remember to back up all data on the Galaxy S5. The reason for this is when you complete a Galaxy S5 factory reset, everything on the Galaxy S5 will be deleted. After a factory reset, it will be a blank slate again, like it’s brand new.
If even that doesn’t solve the problem, then it’s time to get the problem professionally diagnosed and either get the Galaxy S5 repaired or replaced.
For those interested in getting the most out of your Samsung device, then make sure to check out Samsung’s wireless charging pad, external portable battery pack, and the Fitbit Charge HR Wireless Activity Wristband for the ultimate experience with your Samsung device.