How To Fix Charging Problems On Galaxy S8 And Galaxy S8 Plus

There have been many reports that have said the there has been charging problems on your Samsung Galaxy S8 or Galaxy S8 Plus. The problems that the Galaxy S8 and Galaxy S8 Plus are having is that it is not charging, it will not turn on once it has been charged, and a problem with grey battery. We will show you how you can solve the Galaxy S8 or Galaxy S8 Plus charging problem so you can stop being frustrated.


Fixing The Galaxy S8 From Not Charging Problem

Here is a list of some of the most common issues that your Galaxy S8 is having which does not allow you to charge your device:

  • Your smartphone could be broken or bent which makes the connectors pushed in which does not allow the device to charge.
  • You have a defective phone.
  • The battery is damaged.
  • The cable or charging unit is defective.
  • The problem is a temporary phone.


Samsung Galaxy S8 Reset

You might need to reboot the Galaxy S8 software, as that might be the root of you charging problems. If you use this method, it may only be a temporary fix but still solves the Galaxy S8 charging problem. Take a look at a guide on how to do this here.


Cable Change

It is recommended to take a look at the Samsung Galaxy S8 charging cable to see if is working properly. You may have gotten the Galaxy S8 charging cable damaged which does not allow you to charge your smartphone. It is recommended for you to use another cable before you go out and buy another cable. However, if the charging cable that you switch out does work, take a look a getting a new Galaxy cable charger.


Fixing The Galaxy S8 Which Won’t Turn ON Once Charging 

You may have recently bought the Samsung Galaxy S8 and Galaxy S8 Plus and you have having difficulty in charging your device. Many people have said that their Samsung Galaxy S8 will not turn back on once they have charged their device although it is completely charged. Take a look at some methods you can use in order to solve your Galaxy S8 and Galaxy S8 Plus charging problems.


Safe Mode Boot

Your Galaxy S8 will run only on apps that are already loaded when you boot it into “Safe Mode”. What this will do is allow you to check and see which apps are causing the problems. You can do this by following the steps below:

  1. Click and hold your Power Button simultaneously.
  2. You can release your Power Button once the Samsung screen shows up and then click and hold the Volume down button.
  3. You will see the Safe Mode writing in the left side of your screen towards the bottom once it restarts.


Power button Usage

Before you do anything else, check and make sure that your Power button is not the problem by simply just tapping it a couple times on your Samsung Galaxy S8. Take a look at the rest of the guide if your Galaxy S8 does not turn back on after following this step.

Recovery Mode Boot or Wipe Cache Partition

You will be able to enter Recovery Mode on your Samsung Galaxy S8 by booting up your device. You can learn how to do this by looking at the steps on how to wipe cache on the Galaxy S8.

  1. Simultaneously click and hold the Home, Power, and Volume Up buttons.
  2. You must hold all the buttons except you can release the Power button once you feel your phone vibrate and the screen for Android System Recovery shows up.
  3. Look for the “Wipe Cache Partition” by scrolling through with the Volume Down button and clicking it using the Power button.
  4. Your Galaxy S8 will automatically reboot once the cache partition has been cleared.


Fixing The Galaxy S8 Slow Charging Problem

Check and make sure that your USB cable is charging your phone properly. We recommend for you to buy the new Samsung Charging Cable at However, you may not need a new charging cable if you tried to solve the problem with another USB cable and your Galaxy S8 still does not charge. We recommend for you to look at the variety of steps you can take solve your Samsung Galaxy S8 or Galaxy S8 Plus from charging slowly.


Background Applications Closing

The apps that are in the background of your Samsung Galaxy S8 could be making the charging process much slower. You can learn how to close background apps by following these steps:

  1. Click and hold the Home button until you see apps that you have recently just used.
  2. Choose the “End all applications” option when you are in task manager.
  3. Choose to clear the memory when you are at “RAM” option towards the top of your screen.


When you use the steps above, they will close whatever apps you are using in the background, which is why the process of charging is taking longer.


Third Party Apps Uninstallment

There could be a software bug on your Samsung Galaxy S8 that is causing the problems if nothing has worked from the steps above. It is recommended that you have all the third-party apps uninstalled to check and se whether or not your Galaxy S8 charging problems is solved.

You must go to “Safe Mode” on your Galaxy S8 so you will be able to uninstall apps that are on your smartphone. This will possibly help your Galaxy S8 charge faster since there won’t be any wasted battery being use. You can turn the safe mode off on the device by simply holding the power key and then releasing it when you notice the “Samsung Galaxy S8” text while holding down the volume down button. You must hold the key until you see that the device will restart. You can let go of the keys once the “Safe Mode” message shows up.

You can uninstall the third party apps by navigating to Menu, then going to Settings, then going to More, then going to Application manager, then hitting Downloaded, then going to preferred application, then choosing uninstall, then hitting Ok. You can then turn safe mode off by hitting the power key, choosing restart, then going to Ok.


Fixing The Galaxy S8 From Not Charging Grey Battery Problem

There have been rumors that their Samsung Galaxy S8 had grey battery problem once he dropped it out of his hand. The problem of grey battery for the Galaxy S8 occurs is because their charging cable or port has been damaged. Another possible cause is that there is dust or debris that does not allow the charging port to properly charge.


Dump of System

You will be able to use a variety of function because the panel will be debugged once you do a system mode dump. You can also do a variety of other functions that you can use to increase the speed of your network. Use these steps to do a system dump.

  1. Navigate to the “Dialer” option
  2. Type (*#9900#) in
  3. Choose the “Low Battery Dump” towards the bottom of your screen.
  4. Click on “Turn On”.


Authorized Technician Help

We recommend for you to have a Samsung technician check out your Samsung Galaxy S8 to solve your charging problems if the methods you used above do not work. They could give you a replacement if they deem that it cannot be fixed and you have the warranty.

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