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How To Fix Galaxy J3 Back Button Not Working

Posted by RecomHub on February 7, 2019

For those that own a Samsung Galaxy J3, it has been reported that the back button is prone to issues, thus rendering it nonfunctional. This button on the Galaxy J3 is a touch key, and such keys light up with each tap. These keys light up when the Galaxy J3 is turned on, showing the smartphone is on and functioning as it should be.

Thus many believe that if the touch key lights are not turned on, then it means the Galaxy J3 back button doesn’t work. If you have touch keys by the Home button or the return key and they aren’t turning on when they should be, below we’ll explain how you can fix this problem.

For the majority of people that own a Galaxy J3, the touch key is not really broken and is actually working just fine. The reason that these buttons are not working is because they are just disabled. Samsung has a default setting that turns these keys turned off when the Galaxy J3 is in its energy saving mode. Follow these step-by-step instructions on how to turn the touch key lights on again on the Samsung Galaxy J3.

How to fix touch key light not working:

  1. Turn on the Galaxy J3.
  2. Open the Menu page.
  3. Go to Settings.
  4. Select Quick Settings.
  5. Select Power Saving.
  6. Go to Power Saving Mode.
  7. Then go to Restrict Performance.
  8. Uncheck the box next to Turn Off Touch Key Light.

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