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How To Fix Galaxy S9 Cannot Download Text Messages With Attachments

How To Fix Galaxy S9 Cannot Download Text Messages With Attachments

Ever received faulty attachments from received text messages? Here’s how you can fix those!

Decades ago, a text message only contains one thing – words. However, as technology is vastly growing as each day passes, you are now able to attach images, sound clips, or even video to the text messages you’re sending! All of the smartphones nowadays have this type of feature in their arsenal. This includes Samsung’s latest flagship, the Galaxy S9. However, some Samsung Galaxy S9 users have reported that whenever they’re the one receiving a text message that has an image attachment, they’re unable to download it. Don’t worry, for Recomhub shall help you fix that.

The scenario goes like this. A friend of yours just sent you a text message with a funny picture he/she just took. Of course, you’re very excited and very curious at the same time what the image contains. However, the window gets stuck in the downloading window.

It appears that you are not able to download the image you just received the text message. Though it’s not that serious, it’s the type of issue that can annoy you. It also prevents you from maximizing your phone use.

Now, if this issue occurs in one message only, then there’s no problem with that. You can safely assume that the problem is within the image itself. However, if it happens to every attached image in the text message, then this is an issue.

In general, the fix for this issue is relatively simple. First, try to reboot your phone. Then, proceed to the methods below.

One thing you should try would be checking the internet connection. This is because photos require mobile data or Wi-Fi in order to be downloaded. So, if you are not that certain whether you have a connection on your Samsung Galaxy S9, double check whether you have it on the spot.

Seek Help From your Service Provider

Now, if these temporary fixes won’t work, the next thing you can do is contact the carrier provider you’re using and ask for help. In most situations, it’s the APN settings that require being repaired and the carrier is the only one to provide you a new set of APN settings and teach you on how to properly update it. Though it may not be the easiest method to perform, with the proper assistance, if this is really the issue, you should be able to download the images from your text messages following the completion of the processes you’ll be instructed to perform.

How to Factory Reset Galaxy S9

If all else fails, and you’ve tried all the tips we catered above and achieve no success, the last thing you can do is perform a factory reset on your Samsung Galaxy S9. To know more about how to perform the process, simply proceed to this article: How To Factory Reset Samsung Galaxy S9 And Galaxy S9 Plus. Expect that the process will be far more complex than the first two. However, it shall fix every issue on your phone on the spot!

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Linda Scarling

Apr 9, 2018

278 Articles Published

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