Samsung has recently said that demand for both the flat-screen and curved-screen models of its new flagship Galaxy S6 smartphones is “much higher” than initially planned for. Even though the new design and features of the new Galaxy are great, some users have been complaining about a slow Internet lag or web pages won’t load on both the Galaxy S6 and Galaxy S6 Edge. This issues is even happening to some when using apps like Facebook, Snapchat, Instagram, WhatsApp, Twitter and YouTube.
For those interested in getting the most out of your Samsung device, then make sure to check out Samsung’s Galaxy S6 phone case, wireless charging pad, external portable battery pack, and the Fitbit Charge HR Wireless Activity Wristband for the ultimate experience with your Samsung device.
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There can be several different reasons that the Galaxy S6 Internet connection is slow and pages not loading. Before we explain the different ways to fix a weak Internet connection on the Galaxy S6, below are some reasons why this problem is occurring on your smartphone.
Common reasons why Galaxy S6 Internet is being slow:
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- Poor signal or low signal strength.
- Poor Wi-Fi network.
- Website is under heavy load or too many users accessing the website.
- Network congestion or too many users of the network.
- Apps running in the background.
- Device memory is low.
- Internet cache is corrupted or full.
- Update the Galaxy S6 firmware.
- Outdated browser software or browser software requires update.
- Exceeded data speed limit or speed reduction is reached.
Any of the reason above can cause for a slow Internet connection on the Galaxy S6 and Galaxy S6 Edge. After you have checked to see what is cause of the problem is behind the weak data connection, and you still can’t figure out how to fix the bad Internet problem, follow the instructions below on how to fix the Galaxy S6 slow Internet issue.
Make sure WiFi is turned off on Galaxy S6
It’s very common that your Galaxy S6 or Galaxy S6 Edge is still connected to a weak WiFi signal, and you should you check to make sure the WiFi disabled or turned OFF. The following will take you to the Wi-Fi settings of the Galaxy S6:
- Turn on the Galaxy S6 or Galaxy S6 Edge.
- Select on Menu.
- Select Settings.
- Select Connections.
- Select Wi-Fi.
- Touch the ON/OFF slider next to Wi-Fi to turn Wi-Fi OFF.
Clear caches on Galaxy S6
In most cases, the above method will help solve the slow Internet problem on the Galaxy S6 and Galaxy S6 Edge. But if for some reason the Galaxy S6 Interent is still slow, completing a“wipe cache partition” should fix this problem. This method deletes no data from the Samsung Galaxy S6. All data such as photos, videos and messages are not deleted and will be safe. You can perform the “Wipe Cache Partition“ function in the Android recovery mode. Read this guide to learn how to clear Galaxy S6 and Galaxy S6 Edge phone cache.
Scan Galaxy S6 For Malware
If none of the above methods help solve the slow Internet connection on the Galaxy S6, check to see if there is malware on the phone. You can download a free anti-virus app from the Google Play Store. It’s recommended to download a malware app that has good reviews and feedbacks to get the best results to help fix the weak Internet problem on your Galaxy S6 or Galaxy S6 Edge.
If something was detected during the malware scan, try clearing the cache and data on your smartphone. If the problem continues after that, perform a factory reset on the Galaxy S6 to bring back everything to default. It’s important to note that before you go to factory reset a Galaxy S6, you should back up all files and information to prevent any data from being lost.
Get Technical Support
For those that have done everything they can to fix the slow Internet connection on the Galaxy S6 or Galaxy S6 Edge, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damaged. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.