How To Fix Slow Internet Lag On Galaxy S8 And Galaxy S8 Plus
Many owners of the new Samsung Galaxy S8 smartphone have reported cases of frequent Internet lag on both the Galaxy S8 and S8 Plus models.
There are several elements that could be causing your smartphone to slow down and potentially freeze up when using popular apps like Twitter, Snapchat, Instagram, WhatsApp, Facebook or YouTube.
Below we’ll explain a few of the most common reasons for this malfunction to occur. We’ll also go through a few steps you could try in order to fix these recurring Internet issues.
Common reasons for internet issues on the Galaxy S8 and Galaxy S8 Plus:
- Low signal strength.
- Weak Wi-Fi network.
- Visiting too many websites that have overly high traffic.
- Too many people sharing your network
- Too many apps being run simultaneously
- Not enough memory capacity left in the device.
- Internet cache is very full or compromised.
- An update is needed for the S8 firmware.
- Your browser software needs an update.
- The data speed limit has been exceeded.
These are the most common reasons for Internet faults on the S8. If you’ve checked the reasons above and the problem is still happening, you can try the following steps next.
Make sure WiFi is turned off on Galaxy S8 and Galaxy S8 Plus
By default, your Galaxy S8 or S8 Plus will remain connected to the nearest WiFi network even if the signal in range is very weak.
Sometimes you can acquire a much stronger and faster internet connection simply by turning the WiFi off and on again. You can do this by following these steps:
- Turn on your S8.
- Go to Menu.
- Then go to Settings.
- Select Wi-Fi.
- Tap the ON/OFF slider next to Wi-Fi. This will turn Wifi OFF and back on again.
Clear caches on Galaxy S8
If the solution above does not solve your slow internet problem, you can try a “Wipe Cache Partition”. Clearing the cache in this way will not delete any files, photos or contacts, so it is a great idea for those that don’t want to lose these assets.
Here you can follow this guide on how to clear Galaxy S8 and Galaxy S8 Plus phone cache.
Scan Galaxy S8 For Malware
If clearing the cache didn’t help, the final solution we can suggest would be to test your smartphone for malware.
It is possible to search on Google Play Store for free malware scanner apps that are for the most part perfectly free. We advise that you always read reviews of apps before you continue to download them. It can be very helpful to search until you find an app that has reviews from people with the same issue. You might be able to find a review that suggests whether or not the app has helped them or not.
If after the scan, malware is detected on your device, you should first clear the cache and data on your smartphone.
You can also complete a factory reset on the Galaxy S8 to return the phone back to its original working state. This method will remove all contacts and files from your device, so it is important to back up all the media and files you want to keep.
Get Technical Support
If you’ve tried everything above and nothing has helped, we recommend that you take your smartphone to a technical professional. In the vast majority of cases, these issues can be repaired by a sufficiently trained S8 expert, and if not, a replacement may be provided to you.