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iPhone XS, iPhone XS Max and iPhone XR Problems With Touch Screen (Solved)

iPhone XS, iPhone XS Max and iPhone XR Problems With Touch Screen (Solved)

Some owners of the iPhone Xs, iPhone Xs Max And iPhone Xr have been complaining of experiencing touch screen issues on their new device. Some of the screen issues include some part of the screen not responding to touch. In this article, I will explain everything that you need to know how the touch screen issues that you are experiencing on your iPhone XS, iPhone XS Max and iPhone XRand how you can fix the problem.

It can be very annoying when you realize that some parts of your device screen is not responding to touch and it’s always at the bottom of the screen where you have icons. This means that you will need to move the icons to the far end of the phone or to the middle of the screen so as to be able to have access to them.

Reasons for iPhone XS, iPhone XS Max and iPhone XR touch screen not working

  • It can be as a result of excessive bump during the shipping process. This can cause the screen to be unresponsive to touch.
  • It can also be as a result of software bugs. Once in a while, Apple releases updates to fix issues like this, so make sure you stay updated.

Ways to fix iPhone XS, iPhone XS Max and iPhone XR Touch screen not working

Complete factory reset

  1. Power on your iPhone
  2. Locate Settings and click on General
  3. Search for the Reset option and tap it
  4. Provide your Apple details
  5. The factory reset process will commence and you will need to wait for some minutes
  6. Once the reset is complete, the welcome screen will come up and you can start using your iPhone again

Clear phone cache

Click on Settings, and then select General, tap on Storage & iCloud Usage and then click on Manage Storage. Once you have done that, select an item in Documents and Data. Move unneeded items to the left and select the Delete option. Finally select Edit and then Delete All to remove all the app’s data.

Complete a hard reset

Before you carry out this process, you should ensure that you backup all your important files and data because this process will wipe off everything that you have on your iPhone XS, iPhone XS Max and iPhone XR. If you will like to backup all your files, locate Settings on your device and click on Backup & Reset. You can also use this detailed guide on how you can hard reset iPhone X.

  1. Tap and hold the iPhone XS, iPhone XS Max and iPhone XR sleep/wake key and home buttons together
  2. Continue holding the keys for at least 10 seconds
  3. A process will commence and your iPhone will start back up again
  4. After the process has been completed, the home screen will appear

Remove the SIM Card Of Your iPhone XS, iPhone XS Max and iPhone XR

Switch off your iPhone XS, iPhone XS Max and iPhone XR, remove the SIM card and after a while, put it back and switch on your iPhone XS, iPhone XS Max and iPhone XR again to see if the problem has been fixed.

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Sam Summers

Sep 22, 2018

110 Articles Published

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